Job Description
Job Title: Customer Insight Manager
Location: Bradford
Salary: £50,000 - £60,000 + Benefits
About the Company:
We are recruiting on behalf of a large and reputable organisation based in Bradford. This company is a leader in its industry, committed to delivering outstanding products and services to its customers. As part of their ongoing growth and commitment to customer excellence, they are seeking an experienced Customer Insight Manager to drive data-driven decision-making and enhance customer engagement.
Role Overview:
The Customer Insight Manager will play a crucial role in understanding customer behaviour, preferences, and trends. You will be responsible for leading customer research initiatives, analysing data, and providing actionable insights that shape business strategies. This is an exciting opportunity for a data-driven professional with a passion for customer experience and market research.
Key Responsibilities:
1. Develop and implement customer insight strategies to enhance business decision-making.
2. Conduct qualitative and quantitative research to understand customer needs, behaviours, and satisfaction levels....