Job Description
Founded in May 2015, Papier is a London based start-up, which has raised £60m+ million since launch. Papier’s collection of stationery products, from notebooks & diaries to notecards and wedding invitations, is designed to feed curiosity and contemplation, to invite people to uncover the possibility of a blank page. The business is growing and internationalising rapidly, particularly experiencing growth in the US across both D2C and wholesale channels.
We are looking for a Commercial Planning Manager (FTC) to join Papier’s small but mighty Commercial Planning Team. You’ll be responsible for maintaining the right balance between product availability and inventory costs while ensuring our customers' needs are consistently met across our D2C and wholesale channels. Reporting into the CFO and working closely with the Sourcing, Operations, Finance, Marketing, Wholesale and Design teams, you’ll be instrumental in maximising the sales and profitability of our business through careful planning, trading and stock management.
As an agile, fast-growing start-up, you’ll have the exciting opportunity to help shape your function and you’ll get a lot of exposure and responsibility in your role from day one. We’re looking for someone who’s commercially-minded and detail-orientated with extensive demand planning experience who can hit the ground running to join our friendly team.
Please note that this is a fixed term contract for 6 months, with the potential to extend to 12 months by mutual agreement.
Job Requirements
Who we are looking for
You’re a seasoned demand planner:
* You genuinely love and have extensive experience in demand planning and stock management within the retail or consumer goods sector
* You are comfortable forecasting both top-down and bottom-up, and in plugging any forecasting gaps with solid commercial assumptions
* You have experience in managing the Sales & Operations Planning (S&OP) process
You’re highly analytical and detail-orientated:
* You genuinely love working with numbers and have exceptionally high attention to detail
* You default to data for decision making and are comfortable analysing large data sets
* You love identifying and solving hard problems
* You are proficient in advanced Excel; Netsuite, Netstock and Looker experience is an added bonus
You’re a great communicator and collaborator:
* You are adept at winning friends and influencing people
* You are confident working cross-functionally, and managing upwards, downwards and sideways
* You are a master at bringing data to life and comfortable explaining commercial insights to both data-driven and creative individuals
* You have very clear written and verbal communication, and proactively find ways to keep the wider team in the loop on what you’re working on
You thrive working in a small team in a start-up environment:
* You do your best work in a fast-paced and constantly evolving environment
* You’re excited to work in a function that’s still establishing its processes, reporting, tooling and ways of working, and will proactively take the lead in driving this
* You always get the important stuff gets done and can juggle many priorities at once
* You have a can-do attitude and are willing to roll up your sleeves and get stuck into a wide range of tasks, including admin
* You’re always looking for ways to drive growth, efficiency and productivity
* You’ll be comfortable being the most experienced commercial planner in our business, and being part of a small team with only one direct report
Job Responsibilities
You’ll be responsible for:
Stock Planning:
* Developing and maintaining accurate demand forecasts at item level by analysing historical sales data, market trends and customer behaviour across our D2C, wholesale and Amazon channels
* Collaborating cross-functionally to align demand forecasts with the budget, pricing and promotional activities, product launches and seasonality
* Proposing stock buys for management sign-off
* Developing and maintaining detailed spreadsheets to track and analyse demand, supply and inventory data
* Inputting into Papier’s annual budget setting process
Stock Management:
* Working closely with the Sourcing and Operations teams to ensure optimal inventory levels and avoid stockouts or overstocking
* Managing Papier’s stockholding on a day-to-day basis, including the Delivery Schedule
* Developing an excellent working knowledge of the Papier ERP system (Netsuite) and ensuring all stock information is accurate and admin is maintained
* Resolving discrepancies in demand and supply, analysing root causes, and recommending actions to prevent future issues
Analysis and Trading:
* Constantly monitoring sales, stock and commitment
* Creating reports to analyse sales performance and stock health on a weekly, monthly and seasonal basis, and presenting these findings to the wider business, including leading our monthly Sales & Operations Planning (S&OP) meeting
* Identifying and sharing demand trends, key deviations, and volume and stock risks and opportunities, and recommending appropriate trading actions
* Pulling commercial insights to share with the wider business
Shaping Your Function:
* Actively driving improvements in our processes, reporting, tooling and ways of working to ensure we’re working efficiently and productively
* Establishing new processes, reporting, tooling and best practices, alongside potential new system roll-outs
Job Benefits
* We recognise the need for a work-life balance and offer a hybrid working model of 3 days in the office at Maison Papier, our lovely Camden office.
* 25 days annual leave per year + buy an extra five days.
* 20 days per year to Work from Anywhere
* Private medical and rewards scheme with Vitality Health (including 50% off gym memberships with Virgin Active, Pure Gym and more).
* Enrolment into the Papier Pension scheme through the People Pension.
* Enhanced parental leave policies.
* Cycle to work loan scheme.
* £45 monthly cultural allowance
* £75 personal stationery allowance, and £150 to spend on our Occasion stationery for a lifetime special event
* 40% staff discount along with a family and friends discount.
* Papier with Purpose. We give back to the community and offer 2 days paid per year to volunteer for a cause you/we care about.
* Constant access to mental health, well-being resources and support from our in-house first aiders.
* Weekly team lunches & regular cultural trips.
* Our pooches are a part of the Papier team and you may see them from time to time in Maison Papier.
* Inclusive and friendly team who will make you feel welcome from day one.
At Papier, we believe that the diverse perspectives of all paper people deserve to be celebrated. A creative and curious community, we strive to be inclusive and equitable to all. We’re an equal-opportunity employer and do not discriminate against any employee or applicant on any grounds. From hiring processes to day-to-day business, we aim to create an environment that is accessible and safe for everyone. We’re always working towards building a balanced and supportive workplace, with policies and ways of working to ensure everyone can make the most of their time at Papier.