To undertake reception duties, signposting patients to the appropriate healthcare professional within the practice or related service such as Pharmacy First, First Contact Practitioner, Minor Injuries Unit. Booking patient appointments, managing tasks and other work streams. Inviting patients for health screening, vaccination services and for health monitoring. Proving front desk reception services for patients and visitors attending the surgery. Managing patient correspondence. To support the practice clinical team by signposting patients to the appropriate healthcare professional or service, working as part of the practices multidisciplinary team.