Securitas are looking for a reliable and customer-focused Security Receptionist to join our team This role requires a good communicator with an eye for detail and a welcoming demeanour. If you are approachable, flexible and thrive in a dynamic environment where safety and customer service are top priorities, we want to hear from you Location: Edinburgh EH5 2XS (15 miles) Job Type: Full-time 43 hours per week, Monday to Friday Salary: 13.09 hourly rate Access to vehicle/good transport links (15 miles) Key Responsibilities: Front of House Security Officer – Customer Service Focused We are looking for a professional and customer-focused individual to join our team in a Front of House (FOH) Security role. If you have strong customer service and reception experience, this could be the perfect opportunity for you Key Responsibilities: ✔️ FOH duties – reception, signing in visitors, managing bookings ✔️ Delivering excellent customer service in a professional environment ✔️ Ensuring a welcoming and secure atmosphere for all visitors and staff Requirements: ✅ Previous FOH/reception or customer service experience ✅ Professional attitude with strong communication skills ✅ Ability to work in a fast-paced environment and handle various tasks efficiently If you have a passion for customer service and a strong professional presence, apply today Switchboard Operation: Handle a busy switchboard by answering and transferring calls to the appropriate departments promptly. Building Security: Perform closing and locking procedures for the building, ensuring all security measures are followed, including setting and unsetting the intruder alarm. Access Control: Check and verify passes for staff and visitors, managing access and egress to ensure a secure environment while maintaining a smooth flow of people. Visitor and Staff Assistance: Greet and assist visitors and employees in a professional, friendly manner, addressing their inquiries and providing a welcoming first impression. Reception Tasks: Answer phone calls, handle enquiries, and coordinate deliveries and appointments in a timely and efficient manner. Reception Area Maintenance: Keep the reception area organised and ensure it reflects a positive image of the company, while staying alert for any security concerns. Here's what we can offer you: Wellness advice and support, including financial, emotional and physical. Dental and Physical health plans Company pension and advice and planning Life assurance scheme Discounted gym memberships Discounts on high street brands, online shopping, holidays and days out, Arriva bus travel and eligibility for Costco membership Mortgage Advise, Payroll ISA's Support with further education Requirements: SIA Licence: Desirable but not essential Transport: Access to a vehicle or good transport links to ensure punctuality. Right to Work (RTW): Must have the legal right to work in the UK and a checkable 5-year history. Customer-Focused: Strong communication skills with a customer-oriented approach. Attention to Detail: Ability to remain vigilant and meticulous in following security protocols and managing daily tasks. Friendly & Welcoming Demeanour: Professional appearance and the ability to make a positive first impression. Availability: Must be available to work Monday to Friday POST002555