About Our Home: Tucked away near Hatfield Peverel, Peverel Green Care Home is a serene oasis where up to 60 cherished elders find more than just care-they discover a vibrant community. Whether it's the gentle hum of arts & crafts sessions, the rhythmic beats of dance classes, or the tranquil views from private terraces, Peverel Green seamlessly blends personalized care with a rich tapestry of experiences. From the lush gardens to the cozy lounges, every corner whispers a promise: at Peverel Green every day is a journey of joy, connection, and heart-warming memories. Welcome to a place where every resident is family. PLEASE ENSURE YOU CAN DRIVE OR HAVE MEANS OF COMMUTING TO CM3 2JL Duties and Responsibilities: - To act as first point of contact to the Home by answering the phone and operating a small telephone switchboard - receiving and transferring calls, recording and passing on accurate messages where necessary. - To deal with queries from the public and customers - To monitor visitor access and maintain security awareness - To provide general administrative and clerical support - Receive and greet visitors and members of the public and respond to their enquiries, and escort them to their meetings etc. - Receive deliveries and arrange for their distribution. - Typing of documents including letters, minutes, charts, notices etc - Keeping the reception area tidy and its notice boards up to date. - Book transport as required. - Dealing with post and distributing to relevant departments, people. - Setting up meeting facilities - Arranging for catering for meetings and daily office use - Undertake all pre-employment checks (references, DBS, etc.) and proactively supporting the on-boarding process. - Maintaining employees file records up-to-date by updating changes in employee detail or status in a timely manner. - Arrange meetings, process confidential reports and documents, filing electronic and hard copy, tracking deadlines and taking action as required - Additional administration duties may be requested from different departments Requirements - At least one year's experience of switchboard/receptionist duties. - The ability to remain calm, helpful and courteous whilst providing professional services to callers, visitors, residents and fellow work colleagues. - Good Time Management - Excellent communication skills with the ability to communicate at all levels and with a pleasant telephone manner - An organized approach and good attention to detail - Good IT skills including Excel, Word, Outlook and PowerPoint What we offer: - Up to £12 per hour - ESAS - Salary Advance - Employee Assistance Programme - Perkbox - Employee of the Month - Long term service awards - Blue Light Card - Professional Development - Refer a Friend If this sounds appealing to you and you believe you would enjoy working with us to make a difference in people's lives, please apply.