Business Account Manager - H beauty, Gateshead
Salary £24,000 - £27,000 (depending on qualifications), plus uncapped commission and quarterly bonus
We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica, we are on a mission to change and revolutionise this industry through our 3 pillars: Education, Personalisation, and Human Touch. Do you dream of being part of this industry-changing movement? If so, we are looking for inspirational top talent to be part of something special.
Do you want to be part of our tribe? ……. Keep reading!
A Dermalogica Business Account Manager is at the heart of our business. Based on the shop floor with your team, you are responsible for empowering and educating all our customers to achieve their best skin possible. You will drive new business opportunities and encourage your team to think outside the box and help them excel.
The responsibilities of the Business Account Manager…. Could this be you?
* Guide customers through a personalized journey, advising, listening, and connecting with them throughout every touchpoint.
* Perform treatments and set up skincare programmes comprising both treatment and homecare to achieve goals.
* Drive retail growth month on month through motivating and supporting the team, with new inspiring event ideas & exceed all location targets & KPIs.
* Organize events in-store with both on-counter activity & masterclasses ensuring all events are fully booked.
* Be a role model by performing all services to the highest standard and assist the District Sales & Education Manager with on-counter training.
* Be comfortable working independently as this is a one-person counter.
* Follow grooming standards to embody Dermalogica every day.
Do you have the below skills?
* Hold an equivalent Level 3 in Beauty Therapy with Facial Electricals, which is essential for maintaining our standards.
* Possess a Level 4 Beauty Therapy qualification, including Microneedling and Chemical Peels. If not held, Dermalogica will fund this training as part of your development.
* Have at least 2 years of management experience, ideally within a retail environment.
* Be an outgoing, creative thinker who can create theatre at the counter to inspire customers.
* Have a passion for skin health that inspires others.
What is in it for you?
* Private Health Care with Vitality and Medicash.
* Life insurance with Legal and General, including Virtual GP, wellbeing, and counselling services.
* A 5% pension contribution from the company and access to a pension advisor.
* Your Birthday off work!
* 5 paid sick days per year.
* £70 monthly product allocation.
* Access to new product innovations before they hit the shelves.
* 30% off other Unilever Prestige Brands.
* Access to Unilever Discounts on multiple high street brands.
* The opportunity for growth and progression through our Learning and Development platforms.
* Treats in the office such as Free Ice Cream Fridge and regular complimentary skin treatments.
**Please note that candidates must have finished their NVQ 3 or 4 Beauty Therapy qualification, or equivalent at the time of application and must be able to provide a certificate at interview.
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