1. Principal duties 1.1 Day to day management of the Quality Management System for Haematology and Coagulation. 1.2 Oversee all training of staff in QMS related activities in conjunction with Departmental Training Officer. 1.3 Ensure adequate resources are available to ensure that the Quality Management System is fit for purpose. 1.4 Monitor EQA performance across Haematology and Coagulation and investigate poor performance & out-of-consensus results with Section Lead BMSs and ensure performance status is shared with all staff. 1.5 Attend Laboratory meetings and present Quality and Performance Reports in conjunction with other Senior BMSs. 1.6 Responsible for the production of all completed Validation, Verification and Change Management documentation in conjunction with Section Lead BMSs. 1.7 Produce and maintain all documentation required for UKAS ISO15189 accreditation assessments as requested in the assessment plans. 1.8 Act as Lead BMS during external audit assessments of the Quality Management System, providing all evidence required to demonstrate compliance with ISO 15189. 1.9 Liaise with the Haematology Manager on a weekly basis to ensure all matters relating to UKAS ISO15189 compliance in Haematology & Coagulation are addressed 1.10 Responsible for preparation and completion of all documentation required for the implementation of new equipment & techniques in Haematology and Coagulation. This will be performed in collaboration with the Haematology Manager and Section Lead BMSs 1.11 Responsible for preparing reports for Quality Meetings, including the Pathology Quality and Accreditation Committee Meeting. This includes performance on Quality Objectives, Quality Indicators and management of Non-Conformances. 1.12 Liaise with Departmental Audit Lead on production of Annual Audit Programme and audit performance 1.13 Assist Haematology Manager with review and Improvement Actions for Incidents and Complaints 1.14 Assist Haematology Manager with Risk Management strategies and completion of documentation 1.15 Assist Haematology Manager with follow-up and Improvement Actions following User Feedback 1.16 In conjunction with Haematology Manager, ensure compliance with temperature monitoring and calibration of non-analytical equipment. Other Duties 1.17 Take telephone enquiries from Doctors, Nurses, other Ward staff, GP surgeries, staff from other Hospitals, and any other outside sources. Give results and advice, if appropriate or transfer or seek advice. 1.18 Be involved in recruitment and selection of staff and to sit on interview panels if required. 1.19 Review test results from analysers and authorise if appropriate or pass for further tests or review by Consultant Haematologists. 1.20 Be able to perform routine investigations in Haematology. Coagulation and Blood Transfusion and be prepared to undertake duties in these sections of the Department as required. 1.21 Be able to perform microscopic examination of stained blood films, reporting of findings, and then authorising results or passing to Consultant Haematologists. 1.22 Input Patient ID and test request data onto Laboratory IT system. 1.23 Liaise with departmental IT Specialist BMS on all issues relating to the development of WinPath BHI requirements to ensure full functionality as described in SOPs 1.24 Participate in the departmental 24/7 shift rota. This involves the following: To be able to work alone without supervision. To be able to take control in any Health and Safety event that may take place out of hours. To be able to authorise results as they are available to enable them to be reported electronically to wards and departments. To be able to give advice to doctors and ward staff if needed. To monitor the quality of the service offered at all times. Ability to respond to the Trust Major Incident Policy. To maintain competency, understand all working practices and comply with the requirements of HCPC Registration, it is expected that this post will require one day per week working on the bench and rotating through Haematology, Coagulation and Blood Transfusion. There will also be a requirement to support the 24/7 service, in line with other Band 7 BMSs as required, depending on staffing levels. 2. Education and Training 2.1 Supervise the training and monitor the performance of BMS and MLA staff on all matters relating to the Quality Management System. 2.2 Responsible for maintaining the knowledge and competence of all staff on Quality Management within the scope of expectation. 2.3 Liaise with the Departmental Training Officer on all matters related to Training and Competency Assessment for Quality Management. 2.4 Attend NEQAS meetings and seminars to keep up to date with current trends and developments 2.5 Attend training courses relevant to Quality Management and Improvement 2.6 Undertake Training Courses for personal development as directed by Haematology Manager 3. Management 3.1 Participate in Departmental management and planning. 3.2 Chair the Quality Meetings for Senior Staff, ensuring participation, comprehensive review and improvement outcomes. 3.3 Participate in the selection, recruitment and induction of new staff. 3.4 Perform any other duties deemed reasonable and necessary by the Haematology and Blood Transfusion Managers 3.5 Conduct annual Performance and Development Reviews with BMS and MLA staff. 4. Professional 4.1 Maintain a professional attitude at all times. 4.2 Be aware of personal and professional development. Attend courses and conferences as recommended and approved. 4.3 Participates in own annual Performance and Development Review. 4.4 Comply with Trust policies.