Torbay and South Devon NHS Foundation Trust
Short term services are recruiting for a Support Worker to join our team on a part-time (36 hrs) permanent contract where you will provide care and support to people in the community with a focus on maximising independence, and delivering a high standard of care to a variety of people, including end of life care.
Following a period of acute ill health or hospitalisation, you will undertake short term care as defined in care & short term service plans or delegated tasks from Therapists/Nurses, and contribute to the assessment process and ongoing monitoring and review of people's goals, reporting any changes to a person's medical condition.
This is an exciting development of services to help prevent avoidable hospital admissions, working alongside intermediate care teams and other community teams.
You will be working as part of a team, which will include lone working within the community.
You will be working across Torbay and South Devon to provide integrated health and social care, closely collaborating with other organisations.
Main duties of the job
* Provide support to service users with personal care, domestic care, social needs, and clinical needs in accordance with the care plan, and within the limits of own competencies and responsibilities.
* Observe and evaluate the service users' response to the care plan and communicate changes in need and/or circumstances to the appropriate member of the service in a timely manner.
* Provide a flexible service which will include shift patterns between 0800 hrs and 2200 hrs, 7 days a week.
* Provide reports on service users using the service IT system, while complying with the Trust Policies and Procedures.
* Contribute to a safe working environment for self and others and report situations accordingly in line with Trust Policies and Procedures and other partner organisations.
* Undertake training relevant to the post in line with personal development and review.
* During times of reduced work, provide support to other teams linked with the service.
About us
The Service operates 7 days a week, 8am-2pm and 3pm-10pm.
Full training in social care reablement is provided with a uniform and smartphone. You will be paid for each shift regardless of contact time, and travel time is paid at the full hourly rate with a generous mileage allowance. Shift enhancements are paid for evenings, weekends, and bank holidays.
There is the opportunity to rotate through various different settings and career progression opportunities, such as the assistant practitioner role.
Torbay and South Devon is ideally situated with access to the Moors and coastline, making it a great place to work.
The team is flexible and promotes a healthy work/home life balance; therefore, your package with us includes a lot more than just your pay.
Listed are a few of the additional benefits that are available to you as an employee:
* Childcare at our day nursery
* Generous Holiday Entitlement, starting at 27 days a year (for full-time workers) plus bank/public holidays
* Staff Discounts
* Career development and training opportunities
* Employee Support - Staff have access to a 24-hour helpline
For additional information and/or informal discussion, please contact Lindsey Lovell, Service Manager, 07792576490.
Job responsibilities
* Assist and promote independent social and living skills including the provision of a range of tasks, for example: assistance with mobility, personal care, bathing, dressing/undressing; continence, nutrition, hydration, and prompting, monitoring and administration of medication where required, in line with local policies.
* Therapeutic moving and handling skills often with the need for prolonged physical effort. Will include frequent use of a wide range of moving & handling equipment.
* Undertake specific clinical tasks as delegated once relevant training is completed and deemed competent. These will include baseline observations and investigations, simple wound care, and like-for-like dressing management. Recognise deteriorating physical health, use clinical/physiological observations to assist in assessment and escalate using early warning score and SBAR as required.
* Follow goal plans and use observational skills to evaluate and modify interventions to participate in the reablement of people, engaging them as an active part of the process.
* Fit and adjust community equipment to people and their environment.
* Teach people the correct use of specialist equipment.
* Provide feedback to team or clinical leads on outcomes, concerns, progress, and deterioration regarding the achievement of the set goals.
* Form professional relationships with people and communicate effectively with them, as well as with team members, families, carers, and others. This will involve using a range of communication skills and the ability to manage any barriers to effective communication.
* Ensure that patients, relatives, carers, and professionals are kept fully informed of progress following intervention. Due to the diverse and complex nature of the caseload, this requires the ability to communicate complex information to meet a range of levels in understanding, and to overcome barriers such as hearing loss, cognitive impairment, dysphasia, pain, fear, and social and cultural differences.
* Contribute towards ensuring a safe working environment for self and others and report on situations of potential risk, working with local policies and procedures.
* Only undertake work which is within own competence and identify any work required to be undertaken by more senior staff. Seek advice and supervision from Team or Clinical Lead as necessary to ensure appropriate patient management and care.
* Be aware of, and act upon, local health and safety policies, including the prompt recording of any accident, incident, or other untoward event involving self, patients, or other staff.
Full vacancy details can be found on the attached Job Description/Person Specification.
Ability to travel efficiently around the Bay is important in order to carry out your duties (e.g. Full driving licence and vehicle).
Please refer to your suitability for the post in your supporting information from the role requirements or person specification.
Unfortunately, this post is not eligible for sponsorship.
Person Specification
Qualifications and training
* Experience of personal care and/or clinical procedures, to NVQ2 level qualification OR equivalent knowledge.
* Basic IT Skills - Microsoft Word, Outlook, Excel.
* NVQ3 or QCF or Diploma Level 3 in Health & Social Care.
* Basic Food Hygiene Certificate.
Knowledge and experience
* Experience of working in a caring environment.
* Able to demonstrate an understanding of the rights of the Service User.
* Able to demonstrate an understanding of health and safety and safeguarding issues.
* Understand the need for confidentiality.
* Be flexible, adaptable, and reliable.
* Ability to assist service users in the activities of daily living whilst promoting independence.
* Knowledge/understanding of equipment used to promote independence.
* Ability to carry out safe practice when moving and handling users and equipment.
* Experience of working in a community setting and lone working.
* Previous experience of working in a multi-disciplinary team.
* Experience of updating service users' plans.
* Experience of working with a rehabilitation ethos.
* Experience of working with people at end of life.
* Able to demonstrate a commitment to working with older adults.
Specific Skills
* Able to demonstrate a good level of literacy, numeracy, verbal and written skills, including record-keeping skills.
* Able to communicate with individuals of varying levels of understanding.
* Demonstrate skills in written and spoken English, adequate to enable the post holder to carry out the role effectively.
Requirements due to work environment/conditions
* Ability to work flexibly including unsocial hours and shift patterns including weekends and Bank Holidays.
* Have full UK driving licence and access to a vehicle.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Torbay and South Devon NHS Foundation Trust
Address
Various community sites across Torbay and South Devon
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