Job Description
Are you well organised, confident with computers and great with people? Fairhive are looking for an Operations Business Manager - Gas to join our busy and friendly team!
Fairhive is a non-profit affordable housing provider with ambition. We already provide affordable housing to more than 20,000 people in our community but we want to do more. That's why we are striving to provide 1,000 additional homes by 2025.
As an Operations Business Manager - Gas at Fairhive you can expect to be in a dynamic role and to be an integral member of our team, providing support to the wider team to ensure the smooth running of the business.
About the Role
We are looking for an ambitious individual with strong interpersonal skills who is able to multi-task to provide direction and support to the Property team.
On the Job you will:?
* Deliver the installation and servicing programmes for gas heating and legionella ensuring regulatory compliance is maintained
* Effectively manage and monitor the performance of the DLO and external contractors, taking corrective action as necessary.
* Work in partnership with other departments and/or external bodies where possible to co-ordinate, develop and improve the delivery of services to residents and leaseholders.
* Ensure full compliance with on-site Health & Safety Regulations and Construction Design and Management Regulations.
* Provide line management to colleagues and provide coaching to develop team members.
* Deliver programmes and repairs inline with Fairhive policies, procedures, budgets and timescales ensuring value for money and compliance with financial regulations.
* Maintain accurate documentation and records required for the effective and efficient running of the service.
* Participate in the management of out of hours service delivery on a rota basis ensuring out of hours calls are responded to quickly and an approved level of service is delivered to residents.
* Operate in both the office and in the field with occasional exposure to unpleasant working conditions and PVPs.
* Undertake other duties of a similar level and responsibility as may be required from time to time, including the delivery or projects that support our continuous improvement agenda
About You
We're looking for someone who can take ownership of a variety of projects and who enjoys working with a diverse range of people. You will understand the importance of delivering an efficient and effective service to colleagues and customers.
For this role you will need:
* Current Gas Safe Registered
* City and Guilds Part III/NVQ level 3 in Mechanical / plumbing installation or other equivalent qualification
* Membership of the Guild of professional Gas Engineer or equivalent
* Domestic - ACS CCN1, ACS CCN1, ACS CEN1. ACS HTR1, ACS WAT1, ACS CKR1, ACS CPA1
* Commercial - CCCN1, COMCAT 1,2,3,4,5, CODW &01, CDGAI, CIGAI, ICPN1, TPCP1, TACPIAI
* Experience managing legionnaire testing programmes and any remedial works arising.
* Highly advanced technical knowledge AND / OR significant management experience
You will ideally have skills and attributes that include:
* Strong knowledge of the commercial, operational and financial context and the skills to apply this to both service delivery and development of my team
* Strong verbal and written communication skills and build collaborative partnerships
* Excellent organisational, time management, administrative and prioritisation skills
* Good intermediate IT skills
* Commitment to the promotion of equality and diversity in service delivery
If you're conscientious, community minded and keen to learn more about working with us, we'd love to hear from you!
Benefits include?
* 28 days holiday plus Bank Holidays (pro rata for part time)
* Discretionary performance related payment
* Contributory pension scheme?
* Flexible working?
* Health Cash Plan?
* Workplace Options Employee Assistance Programme?
* Employee discount scheme
E&D Commitment
Our Vision and Values express our commitment to becoming a leader in our field, providing quality affordable homes and investing in Aylesbury and our surrounding areas' diverse communities. As part of our continued commitment to our workforce accurately reflecting the community we represent, we welcome applicants from ethnic minority backgrounds, and applicants who have status as an individual with a physical or mental disability, as part of our ongoing commitment to Equality and Diversity. We are a Disability Confident Leader
Closing date: 29/07/2024
Interview date: W/C 08/07/204
All applications for this role will be reviewed on a continuous basis. As such, should a suitable candidate apply before the closing date, interviews and offers may take place before this date.
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