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The County Council's Registration &Celebratory Service aims to provide the best possible experience to those officially registering life's most significant events; such as birth, death, marriage, civil partnership or gaining citizenship. These are the daily duties of a registrar, but alongside these you will enhance the customer journey by providing services for those celebrating other milestone events such as renewal of vows and naming ceremonies.
Accuracy, attention to detail and empathetic skills are essential to work in this field of registering life events precisely, sensitively, but above all you must enjoy working with people experiencing both the emotional high and low points in life.
We have a 2 day registrar position available in the southern part of the county. The service points are West Bridgford, Arnold and Beeston. The regular work base will be between West Bridgford and Arnold but you will be required to cover Beeston too as and when required. On appointment you will be required to fulfil the practitioner duties in our busy frontline registration offices, therefore previous experience is highly desirable but not essential. You must also be willing to work weekends and Bank holidays as required on a rota basis, have a full valid driving license and regular use of a vehicle.
You need to demonstrate the relevant NCC corporate competencies and have particular skills:
1. Incredibly accurate, with an exceptional attention to detail
2. Confident in your ability to sensitively and accurately register births, deaths, marriages, civil partnerships and citizenships
3. Able to follow high level, complex legal guidelines and procedures
4. Competent in the use of a wide range of IT and digital systems
5. Approachable, courteous, tactful, enthusiastic, energetic and innovative
6. Used to dealing with the pressures of a diverse work load and deadlines, whilst responding flexibly and quickly to changing priorities
7. Confident in public speaking and able to command the attention of large groups of people
8. Setting a personally high standard of customer service
9. An experienced communicator, able to build and maintain relationships in both one to one and group situations
10. Exceptionally organised
11. Assertive when required
We offer a busy, varied and inherently rewarding position, so if you think this may be the job for you, we welcome your application.