Senior Network & Infrastructure Engineer
Application Deadline: 10 January 2025
Department: Technology
Employment Type: Permanent - Full Time
Location: Fleet
Reporting To: Rebecca Ifill - Technical Manager
Description
Hybrid role based out of Fleet, Hampshire with occasional visits to Cambridge, Reading & Gosport.
Among Checkit's core products are smart sensors that monitor things like temperature, water flow or air quality, and send alerts to our central hub if readings fall outside expected boundaries. This helps our customers to ensure that critical systems are working as expected, and to know quickly if something is wrong so they can fix it before it becomes a problem. We help the NHS keep things like blood products and vaccines at the correct temperature by monitoring their storage fridges, and we help food retailers to reduce waste by monitoring refrigerated display cabinets in their stores. We also operate software-as-a-service products that help companies manage their remote operations and support deskless workers in carrying out their daily tasks in the most effective way. Naturally, our systems require the right infrastructure behind them to ensure they work perfectly every time, and our Network team play a critical role in ensuring this infrastructure is fit for purpose.
We are looking for a Senior Network & Infrastructure Engineer to join this Network team, reporting into our Technical Manager. You'll be responsible for all IT communications, production infrastructure systems and services maintenance, along with network support for internal and external customers with IT network configuration and fault finding on remote sites. Providing technical support to engineers and customers, you'll ensure that all projects are delivered to customers on time and that incredible customer service is maintained.
We're looking for a skilled and experienced Senior Engineer with a background in network monitoring, administration and management, with knowledge of technology such as TCP/IP, DNS, VPNs, firewalls and VMware, and ideally the NHS HSCN system. This is a great opportunity for an experienced engineer to take the next step in their career.
What you'll be doing
* Responding to network support calls, and investigating, diagnosing, and fixing issues as quickly as possible.
* Monitoring Network and IT infrastructure performance across the company estate including customer IT communications, systems and service requirements.
* Researching, documenting and planning requirements for the company’s communications system infrastructure.
* Designing, building, maintaining, and documenting functional, secure, and highly available networks across office, data center and cloud environments.
* Configuring and installing network hardware and software, ensuring all devices on a network communicate with each other correctly.
* Undertaking maintenance, auditing and business continuity activity.
* Mentoring and training other members of the company in relation to computer networking and security.
* Working with the Technical Manager to regularly update the master project development plan, ensuring the development plan rapidly adapts to the changing priorities of customers.
* Assisting with the setup, configuration, and maintenance of company production servers.
* Assisting with the maintenance of production databases ensuring data confidentiality, integrity, and availability.
* Working with the team to maintain the IT system against virus threats, and ensuring all information is backed up and fully recoverable.
What we're looking for
* The Cisco qualifications CCNA and CCNP are essential, completed or at least being worked towards.
* A strong background in both networks and infrastructure/hardware is essential.
* In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g., BGP, OSPF).
* Some experience with the NHS HSCN (Health and Social Care Network) is desirable, but isn’t essential.
* Knowledge of ISO27001 and/or ISO17025.
* Experience with network monitoring and diagnostic tools.
* Network Administration, including DNS, VPNs, Firewalls, VMware.
* Familiarity with access control models and network security.
* Systems architecture mapping and change planning.
* IT Project Management and process mapping.
* Active Directory, Windows Server 2008/2012/2016/2019.
* Linux and Mac OS X experience.
* Experience with cloud services and virtualisation.
What's in it for you
Checkit offer a range of benefits designed to give you the opportunity to learn and develop your skills, provide for your future, look after your routine healthcare, and feel protected if life throws you a curve ball. Our benefits include:
* Everyone gets a generous amount of leave, above the statutory levels, to help you rest and recharge.
* Your birthday off in addition to your annual leave allowance.
* 2 mental wellbeing days off per year if required, to take the time to reset and look after yourself.
* Life insurance at 4x your basic salary.
* Up to 20 paid sick days in any rolling 12 month period.
* Income protection insurance to pay your wages if you need extended time off work due to illness.
* BUPA dental cover.
* Health cash plan to help with the costs of optical, dental and support for your mental wellbeing.
* Access to Help@Hand health & wellbeing app.
* Contributory pension scheme.
* Share award scheme, allowing you to be rewarded for our future success.
* Enhanced maternity and paternity pay, and paid loss of pregnancy leave.
* Up to 60 days “work from anywhere” per year, allowing you to work from overseas.
* Unlimited access to thousands of courses on LinkedIn Learning, and Pluralsight for tech roles.
In addition, we have a remote-first, work-where-it-works culture, meaning that in most jobs, you’ll be able to work from home for the majority of the time, going to one of our offices in Cambridge or Fleet only when you need to collaborate with your team. This particular role is a hybrid position, based partly from home and partly out of the Fleet office, with occasional visits to our data centres in Reading and Gosport.
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