Location: Port Solent Salary: Up to £30,000 PA About GardX Group At GardX Group, we are at the forefront of providing cutting-edge products, insurance, and digital solutions to car dealerships and OEMs across the world. Our commitment to excellence and deep understanding of the automotive sector have positioned us as a market leader. We continuously innovate to help our partners enhance their customer experience, protect their assets, and drive business growth.. Job Responsibilities Review and process automotive warranty claims, ensuring compliance with contract terms and conditions. Assess repair estimates, labour costs, and parts pricing to determine claim eligibility. Work closely with dealerships, repair facilities, and customers to verify claim details. Negotiate claim settlements based on warranty coverage and industry standards. Investigate potential fraudulent claims and ensure accurate documentation. Provide excellent customer service by explaining claim decisions and answering inquiries. Maintain detailed claim records in the system for auditing and compliance purposes. Qualifications & Skills Previous experience in automobile warranty claims, insurance adjusting, or automotive repair/service. Strong knowledge of automotive systems, repair processes, and labor time guides. Excellent negotiation and communication skills. Ability to work in a fast-paced environment and manage multiple claims. Proficiency in claims management software and Microsoft Office. What’s in it for you? Our business has seen continued growth for 20 years: In scale In ambition In diversity And that growth naturally creates opportunity for our people to progress too. So, when you go with GardX, you’re choosing a career where you’re encouraged to progress, given the freedom to innovate, and supported by a close-knit team that shares the same global purpose. Compensation and Benefits Ongoing Career Development Training & Personal Development Comprehensive Benefits Package Competitive Benchmarked Salary Health & Wellbeing Support Hybrid & Flexible Working State-of-the-Art Offices Up to 28 days Holiday Bank Holidays Birthday Off Company Pension Scheme On-Site Personal Trainer On-Site Gym Perk Box Employee Assistance Program (EAP) Holidays increase with Length of Service. If you are detail-oriented, passionate about the automotive industry, and have experience in warranty claims, we’d love to hear from you Apply today and become part of the GardX story.