> Description Employer description: The Company are an IT Business Partner & Enterprise solutions provider. We offer complete end-to-end solutions that enhance people's performance. We expertly blend our products and services to offer the right level of support for individual and business needs by offering packaged platforms and tailored solutions that help Business' reach their full potential. Overview: We are enthusiastic about talent and are looking to grow our Business. We are currently looking to hire an IT Network & Infrastructure Engineer Apprentice. As an Apprentice, you will have the opportunity to develop your IT skills in a number of areas including Cloud based Technologies, Business Operations, Consultancy and Managed Services. Whilst training will be provided, work experience in a similar role would be advantageous This role presents an exciting opportunity for an ambitious and highly motivated individual who is keen to develop their skills in a fast-growing Company that works with a range of Technologies. Duties: Set up, maintenance and troubleshooting Microsoft windows computers Installation and configuration of software Set up and configuration of other peripherals Documenting issue resolution using the Company’s ticket management system Assist in designing, implementing, and maintaining the Company's network infrastructure You’ll work closely with Senior IT Network and Infrastructure Engineers to troubleshoot issues, optimise network performance, and ensure seamless connectivity Maintaining excellent spoken and written communications with End Users Working with IT Suppliers as required Desirable skills: Experience of using and configuring laptop and desktop computers Some basic of networking and protocol knowledge, e.g. DHCP, DNS, VPN Knowledge of working with Microsoft Windows server is beneficial Personal qualities: At Thinc, we believe that the right Attitude is the Cornerstone of our Success. Our Core Values are the driving force behind everything we do, and we are looking for Individuals who can embody these principles: Be Connected: Demonstrate active Listening, understand Others, and maintain a Strong Customer Focus Be Collaborative: Show Approachability, Motivate Others, and Excel in Teamwork Be Creative: Be Action-Oriented, Handle Ambiguity with Ease, and Solve Problems Effectively Be Engaged: Communicate Clearly, Build Strong Relationships, and Maintain a Positive Presence Essential: Having a full driving licence and your own vehicle is required - as the role involves travelling. Entry requirements: an A-Level in ICT OR an International Baccalaureate at Level 3 ICT OR an A-Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Hands-on experience with leading Technologies. Mentorship from industry experts who are passionate about your growth. A dynamic and supportive work environment where your ideas are valued. Future Prospects: The Apprenticeship is just the first step towards a rewarding Career in IT If you have the right Attitude, we want to support your Career journey with opportunities for Career Growth and Development, helping you reach your full Potential. The chance to forge an IT career in a Growing Company and be part of a Team that truly values Connection, Collaboration, Creativity, and Engagement. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now