Outdoor Activity and Cycle Centre Manager Outdoor Activity and Cycle Centre Manager With up to 200 indoor and outdoor activities available, Center Parcs is the perfect place for families to try something new together. The Leisure team plays a key role in ensuring families feel confident, safe and happy during their activity, whatever their age or ability. There are many opportunities in the Leisure team, and our offering of activities continues to grow. From donning an eye patch in Pirate and Princess Adventure, to whizzing around a track in Quad Bike Safari or scaling the forest canopy in Aerial Adventure, our focus is on delivering a quality experience that guests will remember, whether it’s their first or fiftieth time. OUTDOOR ACTIVITY AND CYCLE CENTRE MANAGER | Circa £40,400 per annum Reporting to the Leisure Services Manager, you will be responsible for the smooth management and safe operation of our Outdoor Activity Centre and Cycle Centre units. You will be responsible for managing a large team and a range of exciting activities, including but not exclusively: Archery, Crossbows, Paintballing, Laser Combat, Laser Shooting, Segways and off-road driving activities, Cycle Hire Fleet, Cycle Workshop and Retail Shop. Key responsibilities include: Ensuring high standards of guest care and safety across all activities Managing departmental operations, budgets and profit and loss accounts Leading, motivating and developing a team to deliver excellent service Overseeing work schedules, holiday planning, absence management and performance reviews The ideal candidate will be outgoing, friendly and confident with previous experience in operational and financial management. With demonstrable people management experience, you will motivate and develop your team, providing an enjoyable working environment. Due to the sensitive nature of this role the successful applicant will be required to undergo a Disclosure and Barring Service (formerly CRB) Check. This disclosure, together with other selection information, will need to be satisfactory to the Company for employment to commence. HOURS OF WORK You will be contracted to work 160 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shifts will fall between 8am and 9pm. As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis. ABOUT YOU Essential requirements: Sociably confident with excellent interpersonal skills and the ability to support, develop and lead a team Strong organisational skills Pre-empts problems and seeks to find solutions Ability and confidence in decision making Ability to plan and manage to deadlines Experience of leading a team in a demanding service driven environment Experience of budgetary controls and profit and loss management Friendly, genuine and warm towards guests and colleagues Ability to build relationships at all levels Desirable requirements: Previous industry experience and knowledge Experience of managing a multi-site operation ABOUT THE BENEFITS Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few: Management Bonus Scheme Pension Scheme with Life Assurance Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers Free use of our leisure facilities Discounted Center Parcs breaks 20% discount in our restaurant and retail outlets Access to Perks at Work Portal - offering a wide range of retail and leisure discounts An Employee Assistance Program - providing support on financial, health and legal matters Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications If this sounds like your ideal job, then we’d love to see your application. Closing date: 25th February 2025 at 12 Noon Interviews to be held: Week commencing 24th February 2025 Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged. Follow us - Facebook | X (Twitter) | LinkedIn At Center Parcs, everyone’s welcome. We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.