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Operations Contract Support Supervisor, Upminster
Client:
Arcus FM
Location:
Upminster
Job Category:
Other
EU work permit required:
Yes
Job Reference:
75479e81dae7
Job Views:
3
Posted:
18.04.2025
Expiry Date:
02.06.2025
Job Description:
Overview: Do you have experience in managing a team? Do you want to be visible at Director level? Do you want to work for a company with ambitious growth plans? If so, read on to find out more… We have a rare opportunity for an experienced Team Supervisor to join us on a permanent basis. This role can be based in our Upminster or Redditch office.
Responsibilities:
1. Lead a small team of coordinators.
2. Coach and mentor new starters and guide the current team on new processes/systems due to contract changes.
3. Create and amend process documents and deliver training to the team.
4. Manage workload and priorities effectively while handling stakeholder expectations.
5. Oversee team requirements including shift rotas, holiday management, and performance management.
6. Act as the point of contact for escalations, investigating and resolving issues to ensure stakeholder and team satisfaction.
Qualifications:
1. Strong people management skills with experience in performance management.
2. Confident and self-motivated with a ‘can-do’ attitude.
3. Exceptional communication skills, adaptable to different styles and levels.
4. Experience working within a similar multi-site business as a Team Supervisor.
5. Knowledge of team management and understanding of commercial or estimation processes is desirable.
6. Excellent administration and IT skills; proficiency in Excel and PowerPoint is desirable.
When you join us, you’ll receive:
1. Salary: Up to £34,643 depending on experience, with up to a 4% bonus scheme, subject to achievement of targets.
2. 25 days annual leave + Bank Holidays.
3. Generous contributory pension scheme with matched contributions between 5% and 6%.
4. Life Assurance.
5. Free eye test and contribution towards glasses with Specsavers (T&Cs apply).
6. Learning & Development opportunities.
7. Funded Training Sponsorship Scheme.
8. Salary Sacrifice Electronic Vehicle Scheme.
9. Cycle to Work Scheme.
10. Health Cash Plan.
11. Up to 10% off B&Q / Trade Point.
12. 20% off Nuffield Fitness and Wellbeing Centres.
Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.
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