Deputy Head Of Care and Quality Lead Harrogate £43,540 (37hr week days no shift work in this role) One of our clients in the Harrogate area is looing for a Deputy Head of Care and Quality Lead person to work in a rewarding student environment. We are looking for an upbeat positive person that really wants to make a difference. This is a unique position and will be working days, so no shift work involved which is a bonus. You will be working Monday to Friday 9am to 5pm or can be negotiable. We do ask that the person can be flexible as well for this role as 1 in 10 weeks you will be on call so need to have a flexible approach to the role and duties. This role offers and excellent work life balance. We are looking for a positive proactive person that is resilient/ methodical and is a great problem solver and can always do what’s right for the student’s wellbeing. Purpose of Post Assisting the Head of Care in the Continuous Improvement of the quality of care, support and learning support offered. Responsible to ensure the delivery of a safe, effective, caring, responsive and well led service that meets or exceeds the expectations of internal and external quality assurance agents. Responsibilities: Effectively manage the delivery of a safe, effective, caring, responsive and well-lead service for students. Responsible for CQC Monitoring and audits. Take responsibility as agreed with the Head of Care to lead on Safeguarding and Health and Safety matters. Lead the care staff and specialist services to create an inclusive learning environment to enable the student’s aims of placement to be met both in the college and residences. Work with the Deputy Head of Care to support each other in service delivery. Work with the College Registered Nurses to ensure that safe and appropriate clinical care is delivered for those students with more complex health needs Ensuring the effective deployment of the care staff throughout the College to ensure that the provision and delivery of support, care, education and extended learning requirements for the students are effectively met Lead, support and manage the Care Leads and their Deputies in the development of their staff teams through observations, regular supervisions and appraisal to achieve the required standards of performance and deliver a safe, effective, caring, responsive and well led service for students. Ensure effective liaison and communication with the curriculum staff and specialist services to create an inclusive learning environment to enable the student’s educational needs to be met. Attend weekly support meetings with House Managers and Head of Care to ensure open communication is maintained. Lead meetings on behalf of the Head of Care as required Ensure the weekly hours are planned to quality assure the student experience Ensure that appropriate, clear, accurate and compliant systems of recording, reporting and quality control are maintained; plan and undertake an annual audit cycle with improvement based Q I reports Contribute to review reports, attending and reporting to reviews and meetings as necessary. Work with the Head of Care in the annual review of policies and procedures as required by CQC Education, Training & Experience Requirements ESSENTIAL CRITERIA: Excellent Communicator Qualification in Care Management in an appropriate discipline at Level 5 Excellent Communicator Good standard of education Understanding of the Essential Standards of Quality and Safety/CQC Understanding of Child Protection/Safeguarding Vulnerable Adults policies and procedures Knowledge of the regulatory framework within which a residential college for people with learning and physical disabilities operates, including the needs of children under 18. Experience of working in a Registered Manager Capacity. This is initally a 6 month contract however, there is opportunity for a permanent contract after the 6 months