This is an exciting opportunity to manage and grow the lettings side of this Poole based business. The candidate must be a team player, have a sense of humour, be self-motivated, approachable, capable of working under pressure and have a good ability to multitask in this sales and lettings office. The skills to communicate, negotiate effectively and overcome problems with a positive attitude are essential. The role is majority lettings but there is some sales negotiation involved. You will have administration support in this role. The working hours are 8.45 - 6.00 (Monday to Friday) and one Saturday morning every 6 weeks. You will need to have a driving licence to use the pool car. Key responsibilities include: Listing:
* Carrying out valuations
* Preparing details, arranging photography and floor plans.
* Sending out Terms of Business
* Listing the property on sales portals
* AML checks on landlords
Viewings & offers:
* Conducting viewings and vetting prospective tenants/buyers
* Recording all offers
* Providing feedback
* Managing the lettings database
* Presenting tenants/buyers to the landlord
* Sending out holding deposit form when a tenant is confirmed
* Conducting referencing
* Carry out right to rent checks
* Drawing up Assured Shorthold Tenancy agreements
* Preparing invoices ahead of move in
* Registering the deposit
* Book inventory
During the tenancy:
* Processing rent and chasing outstanding rent
* Dealing with keys throughout the tenancy
* Reporting of problems
* Organising contractors
* Communicating and resolving any issues thought the tenancy
* Carrying out property inspections and preparing reports
* Keeping in regular contact with tenants/landlords
At the end of a tenancy:
* Informing all parties
* Booking the checkout report
* Instigating the return of the deposit
* Recording end of tenancy meter reading.
Additional responsibilities include:
* Assisting with ensuring all properties have up to date EIRC, Gas safety, Epcs including recording & monitoring when these are due and booking them in advance of their expiry, distributing them.
* Looking at new business opportunities
* Coming up with marketing ideas for social media, statistical and useful relevant contents.
* Updating TOB and tenancy agreements when required