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Digital Partnerships Transformation Manager
Posting Date: 22 Apr 2025
Unit: Digital
Location:
1 Braham Street, London, United Kingdom
Salary: Competitive with great benefits
As part of BT Digital, we’re spearheading and driving the digital transformation of one of the UK’s most recognisable brands. We’re talking about driving new digital experiences for our customers in new markets, transforming our architecture and developing industry leading capabilities in Data, AI, Fintech and Healthcare. We’re stripping out unnecessary complexity for customers and colleagues and introducing agile methodologies.
Within Digital, the COO (Chief Operating Officer) team plays a critical role in driving the Digital transformation: we set and implement the overall BT Digital strategy and plans and we are the engine room driving the outcomes required for our customers. We work across multiple customer units (e.g., Consumer, Enterprise, Global divisions) covering needed updates to products, customer journeys, platforms, 3rd parties, strategic partners, IT architecture and innovation.
This role can be based in London, Bristol, Birmingham or Manchester.
What you’ll be doing
COO is a key enabler within Digital and is pivotal to creating a new BT. The COO and this role have been designed to drive outcomes required to deliver the Digital and BT transformation.
* This role is pivotal to enabling the Digital strategy and plans to be delivered as the role will drive an ambitious Digital transformation for ecosystems of partners across performance, data insights and commercial optimisation utilising the best of data and AI capabilities across Digital, that creates a world class partner ecosystem management engagement.
* Execute the Digital ecosystems transformation initiatives, including benefit realisation – from ideation through to execution and manage Digital’s partner efficiency plan through an interlock process between programmes and units.
* Accountable for driving cost reduction initiatives related to third party spend for Digital Partner Ecosystems efficiency and Sourcing initiatives, including benefit realisation – from ideation through to execution and associated benefit realisation that drives Digital vision and strategy.
You'll have the following skills and experience
* Digital transformation, strategic sourcing & cost reduction and sourcing Operating Model Design & implementation
* Proven track record of developing and delivering impactful sustainable change programmes
* Defining and delivering transformation strategy which includes re-structuring large deals
* Defining and managing transformation strategy
* Defining and deliver commercial management and cost reduction projects
* Knowledge of vendor management function
* Experience in at least one of the key Technology Sourcing domains: Application Development, Application Maintenance (ADAM), Networks, Data Centres, Cloud, Hosting or End User Computing
* Commercial acumen for financial and commercial negotiation and full TCO analysis over medium and long term with internal and external factors.
* Have a proven grasp on technology industry architecture key principles and trends and using this insight to influence business decisions and outcomes
About us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
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