MIS Consultant
Leeds & Hybrid
Salary: £25,500 - £28,000 FTE
School ICT is one of the largest independent providers of MIS support in the country, currently offering support and consultancy services to over 1600 schools nationwide. Due to our continued success, we are now recruiting for an MIS Consultant to join our amazing team.
Are you familiar with MIS Packages like Arbor/Arbor Finance, Bromcom, or SIMS/FMS? Are you an experienced school user or someone in a similar support role looking for a new challenge?
As an MIS Consultant, you will provide remote MIS support, be the first point of contact between schools and School ICT, stay updated with the latest products and services, and deliver comprehensive MIS support to schools and academies via our service desk and support resources.
Day to day responsibilities:
1. Provide MIS support for secondary and primary schools.
2. Telephone, remote, and onsite support for all MIS software modules.
3. Log queries and requests into our helpdesk system for tracking.
4. Adhere to MIS KPIs and keep schools informed of progress.
5. Monitor and respond to emails daily.
6. Test and implement new MIS products and upgrades.
7. Support schools transitioning to new MIS platforms and update MIS systems.
8. Stay updated on software developments and inform schools.
9. Share specialist knowledge wi...