Job summary We are looking for a friendly and professional person to join our team and provide administrative/secretarial support to the Appliance and Therapy Department. You will be based in the Therapy Department at Treliske and be part of the Clinical Support Care Group. The successful candidate will have a flexible approach, possess excellent communication skills, must be reliable, well organised and able to work well as part of a team or independently. You will need to be totally committed to providing a high quality, accurate administrative service. This is a part time post working 30 hours per week - Monday - Friday. Main duties of the job Main duties will include ensuring orders are processed and invoices raised for payment of received goods, answering queries both face to face and over the telephone and dealing with messages appropriately. Other duties include dealing with mail and parcels, photocopying, filing and maintaining stock and supplies, inputting data on the computer, sending notes for scanning and obtaining notes for other departments. You will also provide secretarial/admin services for the Therapists and work as part of the Clinical Admin Team to type letters, outcome appointments, help validate patient pathways and process queries regarding waiting times. About us Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise. Date posted 03 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pa pro rata Contract Permanent Working pattern Part-time Reference number 156-6947394 Job locations Royal Cornwall Hospital Truro TR1 3LJ Job description Job responsibilities For full details please see attached job description For further information please contact Rachael Redgate, Deputy Outpatient Therapy Manager on 07384 910303. Job description Job responsibilities For full details please see attached job description For further information please contact Rachael Redgate, Deputy Outpatient Therapy Manager on 07384 910303. Person Specification Qualifications Essential GCSE (or equivalent) level 'C' incl Maths and English. Desirable NVQ/Business qualification or RSA Stage 3 Typing Experience Essential Significant previous office experience Previous NHS Office experience Desirable Knowledge of medical terminology. Knowledge of NHS typing and booking systems Skills Essential Excellent communication skills with experience of working with people from wide range of backgrounds Attention to Detail with written communication Desirable Experience with stock control and ordering Person Specification Qualifications Essential GCSE (or equivalent) level 'C' incl Maths and English. Desirable NVQ/Business qualification or RSA Stage 3 Typing Experience Essential Significant previous office experience Previous NHS Office experience Desirable Knowledge of medical terminology. Knowledge of NHS typing and booking systems Skills Essential Excellent communication skills with experience of working with people from wide range of backgrounds Attention to Detail with written communication Desirable Experience with stock control and ordering Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Royal Cornwall Hospitals Trust Address Royal Cornwall Hospital Truro TR1 3LJ Employer's website https://www.royalcornwall.nhs.uk/ (Opens in a new tab)