Job summary Enhanced Care Clinical Support Worker/ Therapeutic Practitioner Division: Corporate Band: 3 Salary: £24,071 - £25,674 per annum/pro rata An exciting opportunity to join a new Enhanced Care Service at Medway Hospital. The role would suit a Clinical Support Worker who has experience of working with people who may have mental health difficulties, learning disabilities, dementia or delirium. This role would also be suitable for someone with experience of co-ordinating therapeutic activities for individual or groups of patients. You will work as a member of the Enhanced Care Team under the supervision and guidance of the Clinical Nurse Specialists and will provide Enhanced Care supervision to patients who have been assessed as needing additional support. This involves engaging the patient in meaningful activities, providing stimulation and building positive therapeutic relationships to reduce the risk of harm and ensure that their physical, emotional and psychological needs are met. Main duties of the job The successful post holders will be expected to provide support and assistance to professionals in the implementation of care plans for individual patients. As a Clinical Support Worker, you will ensure patients receive a high quality of clinical care and a good patient experience. We have a management team that is both innovative and proactive in ensuring that high quality care is delivered to our patients. Care Certificate Programme to be completed over a specified 6 months period, if not obtained prior to commencement. Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust To contribute to our exciting future and become part of our team, apply today. About us Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation. Our Trust is a great choice for people who want to develop their career in an ambitious environment. Our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process. All staff at Medway comply the Trust's and the Kent and Medway Safeguarding Board's policies on safeguarding children, young people and vulnerable adults. Date posted 10 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum/pro rata Contract Permanent Working pattern Full-time Reference number 275-2503ENHCCSW-TP Job locations Medway NHS Foundation Trust Windmill Road Gillingham ME7 5NY Job description Job responsibilities Undertake a range of delegated clinical care duties deliver to deliver agreed plans of care. Provide excellent customer care skills to ensure patients come first. To ensure patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines. Recognise and avoid situations that may be detrimental to the health and wellbeing of theindividuals. To act as an advocate for patients within the ward / department, to ensure a patientorientated approach to the delivery of care. Working alongside other Therapeutic Practitioners to develop and deliver activity sessions. Job description Job responsibilities Undertake a range of delegated clinical care duties deliver to deliver agreed plans of care. Provide excellent customer care skills to ensure patients come first. To ensure patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines. Recognise and avoid situations that may be detrimental to the health and wellbeing of theindividuals. To act as an advocate for patients within the ward / department, to ensure a patientorientated approach to the delivery of care. Working alongside other Therapeutic Practitioners to develop and deliver activity sessions. Person Specification Qualifications Essential Evidence of a general education e.g. GCSE's or equivalent NVQ II in Healthcare / QCF Diploma in Health Level 2 or equivalent qualification in the area of speciality (e.g. Operating Theatre Practice for posts in theatre) or an equivalent level of working experience within a similar role Desirable Mental Health First Aid Knowledge Essential Knowledge and experience of taking clinical observations Understanding of the importance of person centred care Knowledge/understanding de-escalation and managing challenging behaviour Desirable Basic knowledge of Mental Health Act / Mental Capacity Act Experience Essential Some experience of working as a healthcare assistant in a hospital or registered care setting Experience de-escalation and/or managing challenging behaviour Commitment to working in partnership with patients and involving their family/carers Desirable Experience co-ordinating activities Experience of working within Mental Health Value Based Question Essential Give an example of a time where you have demonstrated a 'can do' attitude (including the situation you were in) and the outcome Person Specification Qualifications Essential Evidence of a general education e.g. GCSE's or equivalent NVQ II in Healthcare / QCF Diploma in Health Level 2 or equivalent qualification in the area of speciality (e.g. Operating Theatre Practice for posts in theatre) or an equivalent level of working experience within a similar role Desirable Mental Health First Aid Knowledge Essential Knowledge and experience of taking clinical observations Understanding of the importance of person centred care Knowledge/understanding de-escalation and managing challenging behaviour Desirable Basic knowledge of Mental Health Act / Mental Capacity Act Experience Essential Some experience of working as a healthcare assistant in a hospital or registered care setting Experience de-escalation and/or managing challenging behaviour Commitment to working in partnership with patients and involving their family/carers Desirable Experience co-ordinating activities Experience of working within Mental Health Value Based Question Essential Give an example of a time where you have demonstrated a 'can do' attitude (including the situation you were in) and the outcome Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Medway NHS Foundation Trust Address Medway NHS Foundation Trust Windmill Road Gillingham ME7 5NY Employer's website https://www.medway.nhs.uk/ (Opens in a new tab)