Receptionist and Treatment Co-ordinator (TCO) is a member of the team who looks after patients with regards to their treatment plans and the fees involved.
TCO relieves the Dentist of the duty of discussing treatment and the fees involved in order for the Dentist to focus solely on delivering dental treatment.
The job of a TCO involves a lot of responsibility and effort. It often takes a certain character to be a TCO, someone who is naturally good with people and can put them at ease. A TCO also needs to be patient, understanding and empathic when dealing with patients.
Duties of a TCO:
* New patient journey
* Treatment presentation
* Discussing treatment plans with existing patients
* Recording daily diagnosed and accepted figures
* Following up outstanding treatment
* Conducting free smile consultations
Job Type: Full-time
Pay: £13.00-£15.00 per hour
Expected hours: 35 – 40 per week
Additional pay:
* Bonus scheme
* Commission pay
Benefits:
* Company pension
* Free parking
* Life insurance
* Sick pay
Schedule:
* Monday to Friday
* Weekend availability
Ability to commute/relocate:
* Aberdeen: reliably commute or plan to relocate before starting work (preferred)
Experience:
* Phone etiquette: 1 year (required)
Language:
* Polish (preferred)
Work Location: In person
Application deadline: 20/09/2024
Reference ID: Rec/TCO
Expected start date: 07/10/2024
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