At Places for People, we hire People, not numbers So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you We are looking for a Customer Support Co-ordinator to join our team on a part time basis to provide support in our sites that are based across the Blyth Northumberland area. You will be providing support, advice and guidance to vulnerable people, managing a caseload of young people aged between 16-24 who are living in supported housing. You will support our young people to develop independent living skills, create support plans and risk assessments to help them achieve their goals whilst living in our accommodation. This post is subject to a satisfactory enhanced disclosure from the Disclosure and Barring Service and all offers of employment are subject to the receipt of two satisfactory references. We encourage applications from people that can work Wednesday, Thursday and Friday the job will require you to work independently. The role is part time 20 hours per week and fixed term until May 2025 For more information please download our job profile available on our website. More about you To be considered for this role you will have an awareness of safeguarding issues with experience of supporting a vulnerable client group and individuals at crisis; you will support a busy scheme and as such you will need to work well in a team and enjoy working collaboratively. In what can often be demanding or difficult situations you will need to remain calm and positive in your approach. You will also be expected to demonstrate at interview an ability to assess and deal with conflicting demands within a fast-pacing environment and a commitment to delivering customer service to a high standard. It is essential to have a UK driving licence and access to a vehicle as a small amount of travelling will be required between two offices. The benefits We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include: 27 days holiday Bank Holidays Pension with matched contributions Training and development Extra perks including huge discounts and offers from shops, cinemas and much more. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemploymentplacesforpeople.co.uk. If you are a recruitment agency please note we operate a PSL and do not take cold calls