Trainee Services Coordinator x2
Salary: £24,930
Location: Central London office location in Holborn with some work-from-home options
Contract: Two posts available – 1x permanent, 1x 12-month fixed-term contract (FTC)
About Us
The Royal College of Surgeons of England is one of the best-known professional membership organisations in the world, providing education, assessment, and development to nearly 30,000 surgeons, dental surgeons, and members of the wider surgical and dental teams at all stages of their careers.
The Royal College of Surgeons (RCS) is looking for two Trainee Services Coordinators to work within the Joint Committee on Surgical Training (JCST).
Duties and Responsibilities
Trainee Services Coordinators play a key role in supporting all aspects of the Trainee Services team’s work, providing a high level of customer service to trainees, trainers, and others seeking advice from the JCST. They also support the Committee and Trainee Services Managers in dealing with trainee casework and committee support, and are responsible for providing advice and guidance-based support for users of the ISCP website.
Coordinators will develop an understanding of the rules and guidance governing surgical training and a sound grasp of the JCST’s own processes and those of the regulatory and training bodies in the UK and Ireland. They will use the tools of the ISCP online training management system on a day-to-day basis.
About You
Experience & Essential Skills
* 5 GCSEs grades A-C, or equivalent, including Maths and English
* Experience in a customer-facing environment
* Previous office experience
* Ability to prioritise tasks in a busy work environment
* Ability to keep up with new processes in a changing environment
* Excellent communication skills, written and spoken
* Proven ability to take initiative
* Ability to assimilate information and to deal with complex enquiries with confidence
* Excellent Computer Skills (word processing, spreadsheets, database)
* Proactive approach and ability to work independently
* Ability to work under pressure
* Keen attention to detail
What We Can Offer You
* 27 days paid holiday + bank holidays and up to 4 college closure days
* Flexible working
* Enhanced contributory pension scheme & other leave entitlements
* Variety of learning and development opportunities
Interested Candidates:
If you wish to apply please email your CV and tailored Cover Letter to RCSHR@rcseng.ac.uk.
Closing date: 6th January 2025 | Interview date: tbc
If you would like to find out more about the role please get in touch with Specilaties@JCST.
The Royal College of Surgeons of England is an Equal Opportunities Employer.
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