* Commercial Operations Specialist - Remote - Permanent (full time or part time)
* This is a permanent Commercial Operations Specialist role
About Our Client
This company is a significant player in the life science industry. Renowned for its innovative approach and commitment to providing top-notch solutions, the company is constantly expanding its reach and looking for dedicated professionals to contribute to its success.
Job Description
* Primary point of contact to facilitate collaboration between the Sales team and customers for product and logistical support.
* Manages field stock, including reconciliation at the end of each month, quarter, and year.
* Provides oversight of courier services and shipping logistics.
* Manages in-bound order processing for designated regions.
* Ensures consistent coverage for customer service inquiries via phone, email, and other channels.
* Facilitates the setup of new customers, including customer master data, billing, and shipping information.
* Oversees sales order entry, invoicing, and resolution of returns issues.
* Monitors open usage to ensure timely receipt of purchase orders.
* Ensures month-end and quarter-end orders are processed
* Responds to inventory requests
* Assists in resolving order discrepancies that affect revenue recognition.
* Utilise reporting tools
The Successful Applicant
A successful Commercial Operations Specialist should have:
* Ideally a life sciences background
* Previous sales support/commercial operations experience
* Someone who is able to work in a small team environment
* Exceptional communication and interpersonal skills
* Strong organisational skills with the ability to multitask
* Proficiency in CRM systems and Microsoft Office
* Strong customer service orientation
* Knowledge of the life science industry
* Detail-oriented with high level of accuracy
What's on Offer
* An estimated salary range of £30,000 - £35,000 per annum
* This is ideally a part time role initially with a view to become full time
* Comprehensive benefits package, details to be confirmed
* Opportunities for professional growth and development
* A collaborative and supportive team environment
* The chance to contribute to a company at the forefront of life sciences
We encourage all suitable candidates who believe they can contribute to our team and make a difference in the life science industry to apply. Join us as we continue to innovate and make strides in our field.
Contact
Kate Tippett
Quote job ref
JN-092024-6533845
Phone number
+44 118 933 7045