CUSTOMER SERVICE MANAGER
We are offering an exceptional opportunity for a CUSTOMER SERVICE MANAGER
Would you like to be part of a large, long-established organisation where you can continue to apply your considerable talent and skills as a Customer Service Manager? Look no further, we have just the job for you!
This role is central to our operations, encompassing customer account management, business development, order processing, fulfilment, and shipping. You’ll also play a key role on the Senior Management Team, contributing to strategic decisions across the business.
Commutable from Birmingham, Sutton Coldfield, Moseley, Halesowen, Wolverhampton, Willenhall, Walsall, Aldridge, Dudley, Halesowen, Rowley Regis, Harbourne, Brierley Hill and West Bromwich
KEY BENEFITS
* Salary: £ Negotiable – dependant on experience
* Free parking on site
* Very stable business
* Long established with multiple supplier base
* 36.25 hours per week
* Life assurance
* Generous paid sick scheme
* Medical cash benefit plan
* Employee assistance programme
* Unlimited Career progression
* Days
* Super work / life balance
RESPONSIBILITIES
* Lead the Customer Services Department with a focus on excellence in service delivery.
* Collaborate with international customers and agents, ensuring seamless communication.
* Manage exportation processes, including compliance with duties, Incoterms, and p...