Enterprise Azure Platform Engineer x3
Remote + 2 days a month on site (travel accommodation expensed)
Up to £70k + Benefits + SC Clearance provided/transferred
***A base from Bristol / Bath / Exeter/ Plymouth / Bournemouth / Newport / Truro / Torquay or surrounding areas all considered***
Ever wanted to work for a Microsoft multi Global Partner of the year award winner with more partner designations, advanced specializations and expert statuses than just about anybody else in the world?
Ever wanted to work on a career defining infrastructure programme fronted by Microsoft to build and manage one of the most ludicrous Azure environments ever in history, and with more cloud data, processing and compute power than anywhere else in Europe?
As an Enterprise Azure Platform Engineer in this environment, you will manage the new enterprise Azure critical national infrastructure:
1. 5+ years of IT and Azure/cloud experience
2. 5 years UK work experience or an existing SC level Security clearance
3. Experience in managed cloud services in a large scale/enterprise environment
4. Experience in Microsoft Azure Platform services (Compute, Storage, Networking etc.)
5. Managing/Operating/Troubleshooting experience in Azure
6. Azure Management - Azure Monitor, Monitoring Agents, KQL, ARM template, Azure Policies, IaC and deployment models
7. Infrastructure as code experience, ideally Azure DevOps, ARM, Bicep, ADO - Azure DevOps
8. Strong fault analysis/determination and problem solving skills
9. Able to perform work under continuous deadlines
10. Experience with ITIL compliant incident management
11. Documenting troubleshooting and problem resolution steps
12. Scripting experience with PowerShell
13. Patch Management experience in the cloud
14. Ready to work with a customer support model in place
15. Demonstrate ownership of incident tracking, triage, mitigation, and resolution
16. Initiating process changes designed to improve efficiency
17. Partner with peers and stakeholders to improve tools, processes and customer support
18. Responsibility for achieving agreed SLA / OLA / KPI objectives
19. Manage the initial response and platform issues, triaging for Alerts, Incidents and Service Requests received
20. On call customer operations by engineers with specific knowledge about customer workloads including application, solution architecture and customer processes
21. Diagnose, investigate and troubleshoot issues on customer workloads hosted in Azure and partner with various internal and external teams across Microsoft and the client
22. Writing, Testing, debugging and execution of Azure PowerShell scripts, Runbooks, Policies, etc., to enable Azure Managed Experience for select customers
23. Create and maintain documentation, operational documents and process documents
24. Contribute to Azure Managed Experience and solutions across plan, design, develop and maintain stages
25. Own and drive customer issues to resolution, identify patterns from customer issues and drive proactive problem management activities to reduce repeated customer incidents
26. Generate required reporting, documentation for measuring the initiative and contribute to stakeholder communications by providing relevant content
27. Contribute to Security/Compliance to bring the Azure Managed Experience initiative in compliant with various security/compliance standards like GDPR, ISO, SOC, etc.
28. Monitor alerting noise, take actions and institute processes and tooling
#J-18808-Ljbffr