Due to our continued expansion, an exciting and rewarding opportunity has arisen for a full-time Treatment Coordinator at our new Dunfermline Practice.
Duties will include:
* Providing consultations to patients interested in private treatment and further progressing them to clinical consultations.
* Confidently discussing brace options and finance options with patients, (training will be given).
* Discussing any patient issues or concerns in person, by phone and in writing in a professional manner.
* Understand and manage patient confidentiality and data protection.
* Proactively supporting the marketing of the practice.
* Taking part in marketing, promotional events, and open days
* Liaising with the clinical and administrative team to ensure the best possible experience for the patient.
* Supporting the patient with access to finance.
* Creating social media content to promote the benefits of treatment at the practice.
* Maintaining and updating an enquiry database and proactively managing contact with prospective patients and patients undergoing treatment.
* Attending development and training sessions, conferences and meetings, and ensuring an up-to-date knowledge of the products and services available to patients.
Skills the successful applicant will require:
* GDC registration essential
* Orthodontic experience an advantage
* Radiology an advantage
* Commercially minded
* Confident and organised
* Being able to work in a busy environment
* Can demonstrate the ability to achieve agreed performance related outcomes
* Able to work without direct supervision
* Able to work as part of a team
* Understands how to generate income
* Knowledge of SFD patient system an advantage (full training will be provided)
* Proactive, always looking for solutions
* Excellent verbal and written communication skills
* Knowledge of Social Media
* Understanding of the provision of specialist orthodontic services an advantage
We offer:
* An excellent remuneration package including sales incentives.
* Continuous training and development opportunities
* Enhanced holidays based on length of service
* Employee referral rewards
* Uniform provided
* Discounted orthodontic treatment
* Sick pay based on length of service
The position will be at our Dunfermline Practice with the closing date for applications on 11th October 2024.
To join our amazing team, please send your CV and covering letter to:
Pamela Richardson
Business Development Manager
smile@m-braceorthodontics.com
Job Types: Full-time, Permanent
Additional pay:
* Commission pay
Benefits:
* Additional leave
* Company pension
* Employee discount
* Sick pay
Schedule:
* Monday to Friday
Work Location: In person
Application deadline: 11/10/2024
Reference ID: Treatment Coordinator
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