Reception Administrator Location: Dalkeith, EH22 1DS Salary: £22,500 per annum benefits Contract: Full Time, Permanent Expected hours: Monday - Thursday 8.45am - 5pm (30 min lunchbreak) Friday 8.45am - 12.30pm Benefits: Flexible working hours, including 12.30pm finish on a Friday, Long service holiday award, Small team structure for promotion and development, Regular social activities, Company pension scheme, Supportive training, Enhance sick pay, Private healthcare About us: Ian J Brown & Co have grown as a business over the years, and during this time we have embraced new digital practices introducing them into our traditional accountancy ways. At the heart of our focus, we support clients to ensure they benefit from the effective use of digital accounting software and platforms. Job Role: We are looking for a highly motivated, experienced administrator/receptionist to work in our office in Midlothian. You will be the first point of contact for clients therefore excellent communication and interpersonal skills are important. More specifically the role shall include various administrative tasks to ensure the smooth running of the office. Applicants should be proficient multi-taskers, organised and have strong people skills. Main Responsibilities: You will be providing full face to face/telephone reception cover and administration support to the office. Answer client calls in a prompt and professional manner and transfer to the appropriate team member, Provide an admin support service to fellow team members (arranging client email and letter correspondence, producing reports and more) Onboard, organise, manage and exit client's digital information on our Practice Management Software, Scanning and filing client documents to the systems, Maintain and organise client's physical records, Sorting and distributing mail, Meet and greet clients and business associates, Oversea the manager diaries and schedule internal and external meetings, Help develop and improve administrative processes in line with ongoing business requirements, Ordering office stationery and general office supplies, Keeping the reception area tidy Knowledge, Skills & Experience: Essential: Previous reception and administration experience - minimum 2 years, Excellent communication skills both written and verbal, Ability to manage and prioritise a busy workload, Ability to work on your own initiative or part of a team, Competent in the use of Microsoft office suite. Desirable: Experience of working within a small office and skilled using systems such as Senta Practice Management, Sage Compliance If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please. ADZN1_UKTJ