Essity UK Ltd are looking for a dedicated and career driven candidate looking to progress in a long term role. This role is a great opportunity to work towards a qualification whilst obtaining the experience in an office setting. Your role would be a customer facing role. You would be be putting on orders and dealing with any customer queries. Working week Monday to Friday 09:00-17:15 - 1 hour break Wage 18,850 per annum Qualification Business Administration level 3 Duration: 18 months Training provider: LMP Education Duties and Responsibilities What You Will Do In this varied role you will be responsible for: Processing sales orders accurately following processes Responding to customers via email Handling and logging customer concerns Liaising with other teams within the organisation (production, warehousing, transport and distribution) to confirm the status of orders and resolve customer queries. Producing data to contribute to key reports, as required. Who You Are You will have a passion for delivering strong customer service together with some experience in a customer focussed role. Strong IT literacy, ideally with a working knowledge of Microsoft office products The ability to work well under pressure ensuring deadlines are met and outcomes tracked. A logical and methodical approach to problem solving. Strong communication skills – both verbal and written The ability to work both independently and as part of a team. Education and Qualification A minimum of 2 GCSEs at Grade 4-9 (or equivalent) in Mathematics and English About the employer What We Can Offer You At Essity, we believe everyone's learning and professional development is unique and want to empower employees to reach their full potential in a winning culture motivated by a powerful purpose. Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Working at Essity means a chance to improve well-being for people and opportunities to drive positive change for the society and the environment. As an employee at Essity, you will belong to an organization where you feel valued and supported to grow, and challenged to generate business results in a collaborative and open atmosphere. LMPBA