Rainbows Hospice for Children and Young People
Rainbows relies on the incredible generosity of our donors, supporters, and fundraisers to operate. Without their contributions, we would only be able to open for seven weeks a year. To strengthen and grow these vital relationships, we are expanding our Acquisition Team.
Main duties of the job
Are you currently working in sales, marketing, or a fundraising role and looking to transition into the charity sector, where your skills can make a real difference? Do you enjoy building meaningful connections to create a positive impact? If so, this could be the perfect opportunity for you!
About us
Here at Rainbows Childrens Hospice, we provide specialist palliative care and end-of-life support to over 750 babies, children, and young people living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we're here to brighten short lives and support families, wherever they are.
Job responsibilities
As an Acquisition Executive, you will play a pivotal role in growing our supporter base and driving income to ensure we can continue to provide our essential services. Your role will focus on identifying and engaging with new donors and supporters across a variety of fundraising channels to build strong relationships and encourage long-term involvement with Rainbows. Location: Hybrid and hospice-based. An initial hospice-based period of up to three months is required for onboarding and team integration, as well as to develop a deep understanding of our mission. Please note this period may be extended if deemed necessary.
Hours of work: Monday to Friday 9:00 am - 5:00 pm.
Some of the key responsibilities include (but are not limited to):
1. Develop and implement strategies to attract new donors and supporters, ensuring income growth across various fundraising channels (face to face, direct mail, telemarketing, and digital).
2. Build and maintain professional relationships with key stakeholders, fostering strong connections to secure ongoing support.
3. Work collaboratively with internal teams to align acquisition efforts with wider organisational goals.
4. Analyse data and monitor performance metrics to ensure acquisition targets are met, identifying areas for improvement and innovation.
Further responsibilities in the role of an Acquisition Executive at Rainbows can be found by downloading the Job Description.
About you
You have experience in sales, marketing, or public fundraising, with a proven ability to engage and inspire potential supporters. You’re an excellent communicator with strong interpersonal skills, able to build meaningful and lasting connections. You’re results-driven, with a strategic mindset and the ability to identify opportunities for growth. Experience in fundraising or the charity sector is desirable but not essential; what matters most is your enthusiasm, drive, and commitment to making a difference. Further requirements can be found by downloading the Person Specification.
Our Benefits include:
* Free onsite parking at the Hospice, Lark Rise, Loughborough.
* Hybrid and Hospice working location (Need to be in the Hospice to start with).
* Eligibility to join blue light card discount scheme and Company Shop.
* Healthcare Cashback plan.
* Life Assurance.
* 27 days holiday plus bank holidays.
* Contributory pension scheme or Salary Sacrifice Pension Scheme.
* Affordable meals at the Hospice, Lark Rise, Loughborough.
* Free Tea, Coffee, and Fruit whilst at the Hospice.
* Free access to Health Assured employee assistance programme.
* Wellbeing support and access to Mental Health First Aiders.
* Unofficial benefits: Fun events like Total Wipe Out, All staff away days, Guest visitors.
For further information about this role and the responsibilities, please contact Jennifer Varnam, Acquisition Manager, at jennifer.varnam@rainbows.co.uk. To apply for the role please click apply now to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the people team at recruitment@rainbows.co.uk.
This role is subject to a standard DBS (Disclosure and Barring Service Check) and pre-employment checks. Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.
Person Specification
Experience
* Educated to GCSE Grade C in English and Maths or equivalent.
* Excellent written and verbal communication skills, clarity, tact, and the ability to adapt communication to suit the audience.
* Accuracy, consistency, and attention to detail.
* Good organisational skills and the ability to meet deadlines.
* Excellent telephone manner.
* Good working knowledge of all Microsoft Office software including Outlook, Internet Explorer, Word, and Excel.
* Experience using CRM systems and databases, including platforms such as Mailchimp.
* Experience in report writing and analysing data aligned with key metrics and KPIs.
* The ability to work effectively as part of a team.
* Administrative and record-keeping skills.
* Experience and evidence of meeting or exceeding agreed sales targets.
* Experience of working collaboratively on proposals and projects.
* Good written and verbal communication skills.
* Evidence of excellent time and project management skills.
* Ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
* Ability to work alone and as part of a team.
* Good understanding of and commitment to equal opportunities.
* Ability to commute throughout the East Midlands when required.
* One Team: Working together with fairness and respect.
* People Centred: Championing inclusivity, compassion, and clarity.
* Aim High: Adapting, learning, and sharing our expertise.
* Own It: Focused, committed, and accountable.
* Experience of developing cold direct dialogue fundraising campaigns.
* Knowledge of GDPR, Lottery/Gaming licensing and regulations relating to a Hospice Lottery.
* Knowledge of working with databases.
* Ability to read and understand large amounts of information and put processes in place to support dissemination and implementation.
* Experience in a fundraising or marketing role.
* Individual Giving and/or Lottery Fundraising experience.
* Good understanding of donors/clients motivators, particularly in the area of individual giving.
* Experience of copywriting or creating communications.
* Ability to use initiative to improve systems and processes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Rainbows Hospice for Children and Young People
Address
Rainbows Hospice, Lark Rise, Loughborough.
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