We’re looking for a Holidays Assistant Manager who can help to make sure that everyone has their best possible holiday with the National Trust. You'll be putting people first and giving them the highest standards of service.
You'll work 30 hours over 4 days and some Saturday working will be required.
What it's like to work here
Reporting to the Holidays Manager, you'll work closely together to provide support to the rest of the team consisting of Team Leaders, Holiday Operation Assistants, Gardener and Maintenance.
You'll be based at Blickling Holiday’s Office but there will be a requirement to travel and support at other cottages.
What you'll be doing
You'll assist the Holidays Manager and team in the efficient delivery of the Holiday Cottages based at Blickling, Felbrigg & Sheringham.
Your role will be varied and very much an operational role with requirement to be out and about at cottages on a regular basis to consistently ensure that standards are met and compliance is maintained and kept up to date at all times, along with assisting with improvements and refurbs as they arise.
Along with Team Leaders you'll be a point of contact for our team of housekeepers. You’ll supervise and lead them through training, coaching and development. You'll help to recruit new staff, providing clear induction and training.
You’ll help to respond to incidents, and do all that’s needed to keep everyone safe and ensure tha...