Company Description
SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!
Job Description
What you’ll do
* Proactively generate new business and provide account management for new and existing accounts.
* Attend leisure trade shows, road shows, workshops, fam trips, community and industry events.
* Assist in developing and executing comprehensive sales strategies to attract leisure travelers including individuals, families and leisure groups.
* Lead hotel’s sales efforts with key leisure market accounts. Attend specific sales calls, tradeshows, forums, workshops, and industry events to promote the hotel and get qualified leads.
* Prepare correspondence to customers, internal booking reports, leisure presentations and file maintenance.
* Identify and qualify lifestyle and luxury programs for the hotel, ensuring up-to-date information and content.
* Provide personalized service to these accounts, maintaining strong relationships with leisure clients to understand their needs and preferences.
* Manage day-to-day customer support with key agency accounts.
* Identify and qualify potential leads through research, networking and outreach efforts.
* Build and maintain strong relationships with leisure clients, understanding their needs and preferences to provide tailored recommendations.
* Develop and maintain knowledge of market trends, competition, and customers to identify opportunities and threats.
* Work closely with team members to ensure effective promotion of leisure packages and seamless execution of exceptional guest experiences.
* Analyze leisure sales data and market trends to forecast revenue accurately.
* Manage the leisure sales budget effectively, optimizing resource allocation to maximize ROI.
* Demonstrate thorough knowledge of Delphi and Opera, keeping that nourished with updated information.
* Provide guidance and support to the sales team fostering a culture of continuous learning and development.
Qualifications
What we are looking for...
* Bachelor’s degree preferred.
* Minimum of two (2) years of experience in hotel sales or equivalent industry experience, preferably in an upscale or lifestyle brand hotel.
* Experience managing luxury brands.
* Full availability to travel.
* Valuable knowledge of sales skills and ability to translate customer requirements into sales solutions.
* Track record of meeting or exceeding sales goals.
* Strong organizational skills including follow up, time management, and ability to multi-task.
* Exceptional interpersonal skills and ability to communicate effectively with all levels of an organization.
* Fluent in Spanish and English; fluency in additional languages is a bonus.
Additional Information
What's in it for you...
* The opportunity to join an innovative, fast-growing, international group committed to building a global brand.
* The chance to challenge the norm and work in a creative and rewarding environment.
* Become part of a passionate team creating great hospitality experiences.
* A competitive package and plenty of opportunities for development.
* Excellent discounts across the entire Ennismore family of brands.
SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint venture with Accor, formed in 2021.
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