Commercial team plays a critical role in driving growth, profitability and market competitiveness by balancing customer needs with financial objectives while navigating competitive and regulatory pressures.
Reporting into Head of Core Commercial, this Senior Pricing Manager will work closely with key stakeholders across the business to define a clear and robust pricing strategy, review and share market trends, assess & recommend commercial promotions and price points on both new and existing products. Commercial plays a key governance role to ensure TalkTalk can remain competitive and you will be our commercial gatekeeper and the lead on our pricing strategy.
Responsibilities:
1. Define the pricing strategy across multiple product lines for new acquisition and retentions, setting and communicating clear guardrails across the business.
2. Understand new price point requests and lead through the commercial governance process for sign off.
3. Manage the price point and discount build process to ensure trading flexibility to meet business needs.
4. Build cost models, develop elasticity models, offer/pricing performance forecasting & monitoring.
5. Lead regular reviews of the pricing strategy and shape recommended responses using commercial analysis, presenting optionality, and driving optimised price decision making.
6. Provide key inputs into quarterly trading plans, support product launches, and report on pricing performance.
7. Engage with market research and customer segmentation teams to understand customer preferences, emerging trends, and competitor activities to shape the commercial pricing strategy.
8. Implement and regularly review pricing process across the business, owning audit reviews and requests.
9. Work collaboratively with Commercial colleagues and stakeholders across TalkTalk to develop and deliver the commercial pricing plan.
About you:
You will be a highly experienced pricing individual with significant knowledge and experience from a similar subscription-based industry.
You will have worked with external IT stakeholders for pricing execution.
You will have strong business partnering experience including working with Board / Exco.
You will have proven commercial experience.
You will have worked in a fast-paced environment where change is the norm.
As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.
We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.
We’re on a mission to bring simple, affordable, reliable and fair connectivity to everyone. We believe every customer matters, so we’ve been challenging the status quo from the word go to change things for the better.
We’ve created a working environment where you can be yourself and give your all whether that be from your front room or the boardroom. You’ll be called on to out-think the competition and work closely with your colleagues to come up with new ideas and deliver great results for our customers.
It won’t always be easy, but it’s always exciting. There are great opportunities for you, and our business, if you’re ready to stand for something.
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