We are seeking a detail-oriented and organized IT Asset and Deployment Specialist to manage and streamline the deployment and tracking of IT devices and ensure effective communication across teams.
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
The role requires hands-on expertise in inventory management, asset tracking, and email handling, along with a foundational understanding of Microsoft Intune and MIS reporting.
Key Responsibilities: Device Deployment: Oversee the preparation, configuration, and deployment of IT devices to end-users.
Ensure smooth coordination of new and used devices within the inventory system.
Email Management: Handle incoming and outgoing emails effectively and ensure timely responses.
Maintain clear and professional communication with stakeholders.
Inventory Management: Track and maintain an accurate inventory of IT assets, including new and used devices.
Monitor and manage the in-and-out movement of devices at the warehouse (WH).
Oversee asset transfer processes and ensure compliance with organisational policies.
MIS Reporting: Generate and maintain reports to monitor IT asset utilisation, transfers, and inventory status.
Provide periodic updates to management for strategic decision-making.
Microsoft Office Expertise: Use MS Office Suites efficiently for reporting, documentation, and communication.
Microsoft Intune: Apply mid-level knowledge of Microsoft Intune for basic device management and troubleshooting.
Build Process Troubleshooting (Optional): Perform basic troubleshooting during the device build process when required.
Attention to Detail: Ensure accuracy and precision in all tasks, from email communication to asset tracking and reporting.
Requirements: Proven experience in IT asset management, device deployment, or a similar role.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suites and MIS reporting tools.
Familiarity with Microsoft Intune and IT build processes is a plus.
Strong organisational skills with attention to detail.
Additional Skills: Ability to multitask and prioritise in a fast-paced environment.
Problem-solving skills for effective troubleshooting and decision-making.
Team player with the capability to work independently when required.