Job Description
Job Title: International Move Manager
Location: Newcastle
Salary: £24,000 per annum
Job Type: Permanent, Full Time.
Pickfords is a fantastic national brand that specializes in removals and storage, offering a full range of professional removals and storage services for home and business.
Job Purpose:
* To ensure the highest level of move management is offered to assignees customers throughout the sales and move process thus ensuring customer satisfaction
* To maximise the conversion ratio and job profitability.
* To proactively liaise with the branch network, internal service departments and global service partners ensuring opportunity is maximized.
* To arrange and book all services with internal departments and partner agents connected with an international removal by air, by sea or by road ensuring that the client's expectations are met through consistent service excellence whilst costs are tightly controlled.
Responsibilities:
1. Receiving enquiries and to action immediately
2. To arrange survey or telephone survey
3. To determine price and issue quotation
4. To follow up the quotation and close for business
5. To negotiate where possible to secure business
6. To upsell other products to maximise profit opportunity
7. To ensure Navision is updated with client information and the business de...