Description
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
Responsibilities:
* Ensure customer service is of the highest standards at all times
* Be a role model for your team and Kurt Geiger with your own service standards
* Ensure all store and company sales targets, policies and procedures are met and maintained
* Actively liaise, communicate and develop good relations with your team and Senior Management
* Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
* Rota your team effectively and ensure optimum cover during peak trading periods
* Protect the Kurt Geiger brand and ensure all team members meet personal presentation standard
Requirements
* Have previous high turnover, fast paced store/concession management role
* Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred
* Proven ability to drive a large team
* Representative of our luxury/fashion forward brand in every way
If you’re successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world’s leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Sales, Management, and Customer Service
Industries
Retail, Retail Luxury Goods and Jewelry, and Retail Apparel and Fashion
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