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Key Account Management Specialist (Ecommerce), London
Client:
AMOREPACIFIC
Location:
London, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
1
Posted:
30.03.2025
Expiry Date:
14.05.2025
Job Description:
Job Title: Key Account Management Specialist (E-commerce)
Company Name: Amorepacific UK Ltd
Minimum Experience: 2+ Years (Beauty / Retail Industry)
Job Location: Soho (London, United Kingdom).
Job Summary: Reporting to the Key Account Manager (eCommerce), the KAM-Ecomm will play a crucial role in supporting the growth and success of Pure players & key eCommerce retail accounts. This role will involve coordinating across multiple teams, maintaining strong relationships with retail partners, and ensuring seamless execution of marketing, sales, and operational strategies.
Principal Accountabilities:
* Maintain strong relationships with external retail partners, ensuring clear, professional communication via email, regular meetings, and retailer visits.
* Manage new and existing product launches, including New Line Form creation, tracking post-launch performance, and identifying opportunities for optimisation.
* Update and maintain the Retailer Sales Dashboard, analysing key performance metrics and trends to generate insights, track business performance, and identify areas for optimisation and improvement.
* Assist in weekly and monthly reporting, presenting actionable insights and solutions to the team.
* Track retailer and competitor activity to identify market trends, assess competitive positioning, and provide insights that inform strategic decisions.
* Recommend marketing initiatives, collaborating closely with the Key Account Manager to align strategies with business objectives and drive brand visibility.
* Develop and align the GWP & promotional calendar, coordinating with internal teams and retail partners to maximise impact during key events such as Black Friday, seasonal campaigns, and product promotions.
* Work closely with the Supply Chain and Order Management teams, tracking replenishment orders to ensure smooth stock flow and availability.
* Collaborate with internal stakeholders, including Operations, Brand, Creative, Sales, and Marketing teams, to ensure seamless execution of commercial strategies.
* Support the development and implementation of the long-term eCommerce Roadmap, working towards clearly defined growth objectives and identifying opportunities for innovation and expansion.
Key Experience and Skills:
* 2+ years’ experience assisting with Key Accounts or Beauty Buying, preferably working with retailers such as Look Fantastic, Cult Beauty, Beauty Bay and ASOS.
* Experience in all aspects of developing and maintaining sales strategies to meet company objectives.
* BA or higher degree in Business, Marketing or Management; MBA a plus.
* Strong financial and analytical background.
* Strong understanding of customer and market dynamics and requirements.
* Strong communication and negotiation skills.
* Excellent multitasking and project management skills.
* Able to work under pressure & tight schedule.
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