North Cumbria Integrated Care NHS Foundation Trust
People Services ESR Systems Lead, Band 6
The postholder is the lead specialist and systems expert, responsible for the operational management of the Electronic Staff Record (ESR) system and associated interfaces. You will provide leadership, training, and development of the team responsible for the maintenance and development of the system.
A requirement of the role is to ensure regular audits regarding accurate and quality data entry/recording, taking any corrective action required, and introducing training plans where necessary to support future data quality in ESR. This will include liaison with other Team Leads in People Services, where teams outside of the core ESR Team input data into either ESR or other associated interfacing systems.
Working with the People Service Systems Lead and Workforce Services Manager to develop the utilisation of ESR to introduce all available functionalities to the current business, and play a key and active role in the development and implementation of the new NHS workforce solution, ensuring this is utilised to its maximum potential.
Main duties of the job
In support of the above, the postholder will also support the day-to-day prioritising, co-ordination, and line management of the ESR Team, ensuring the most efficient use of resources and building resilience to enable the team to deliver a proactive service that can adapt to the needs of the business with agility.
You will also act as the key point of contact with the Trust's external Payroll Provider, ensuring timely and pro-active liaison and communication with regard to both local and national initiatives (e.g., salary sacrifice schemes, pay awards).
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
1. Being a clinically led organisation
2. Quality and safety at the heart of our Trust
3. A positive patient experience every time
4. A great place to work
5. Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
* Degree level or equivalent plus additional specialist knowledge acquired through post graduate diploma level or equivalent relevant experience, ideally in a numerate subject.
* Evidence of continuous professional development.
* Qualification or training in recognised statistical techniques.
* Prince 2 / project management.
* Membership of an appropriate professional body.
Experience
* Experience of planning and organisation of activities and programmes that support change and drive improvement.
* Ability to make decisions and influence others to affect change.
* Experience of problem solving across a range of NHS and/or Non-NHS organisations.
* Experience and developed knowledge in performance information management.
* Experience of setting, agreeing and auditing standards and targets.
* Management of junior staff including delegating work, developing the team, appraisals, etc.
* Experience working at a senior level in an admin role.
* Experience in auditing data quality, handling raw data, qualitative analytical techniques.
* Use of database query and reporting skills such as SQL.
* Proven experience of developing information systems, interpreting highly complex data sets.
* NHS contracting experience.
* Experience of developing and implementing policies and procedures to meet objectives and improve services.
* Experience of Health Care Information.
Knowledge
* Good knowledge of ESR or other workforce/payroll related systems.
* Thorough understanding of HR related policies and procedures.
* An understanding of the principles of project management.
* Knowledge of filing/data systems including records management and GDPR.
* Detailed knowledge in Oracle Learning Management and/or other ESR based learning information systems.
* Excellent working knowledge of MS Office Suite particularly MS Excel.
* Knowledge of Information Governance and associated issues.
* Good knowledge of statistical analysis of data and data audit.
* Expert knowledge of business processes to support operational delivery.
* Knowledge of data standards.
* Knowledge of performance indicators (KPIs) and performance management.
* Knowledge and understanding of complex information systems.
* Knowledge of the NHS with a broad understanding of roles and workforce issues.
* Knowledge of Power BI.
Skills and Aptitudes
* Ability to provide and receive complex information.
* Excellent interpersonal skills including the ability to build working relationships with internal and external colleagues.
* Systematic approach to problem solving.
* Excellent level of numeracy and literacy.
* Ability to work without close supervision taking a proactive approach to help drive continual improvements.
* Ability to work flexibly and to deadlines whilst under pressure, balancing conflicting workloads.
* Work methodically with accuracy ensuring attention to detail.
* Ability to organise own and team workload and prioritise appropriately.
* Assertive, polite, sensitive and tactful.
* Able to work under pressure to meet service requirements.
* Excellent information technology skills, particularly database management related.
* Ability to manage multiple tasks and projects.
* Ability to relate effectively to a wide range of stakeholders in a variety of settings and cultures.
* Familiar with workforce informatics.
Personal Circumstances & Other Requirements
* Ability to travel county wide across Cumbria and the North East to attend meetings/deliver training independent of public transport.
* Equality and Diversity (from KSF core dimension) Promote equality and value diversity (Level 3).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
North Cumbria Integrated Care NHS Foundation Trust
#J-18808-Ljbffr