Job Responsibilities:
1. Technical reviews at RFQ stage:
o Initial RFQ review with sales teams.
o Customer drawing review and identification of any concerns at enquiry stage (I.e. Safety Critical, SC’s and CC’s).
o Customer CAD review and completion of 3D models / fully dimensioned 2D drawings (Current CAD package – Autodesk Inventor).
o Liaise with customers regarding technical concerns identified during initial enquiry.
o Feasibility check and complete.
o Potential supplier selection.
o Supplier offers review.
2. APQP:
o Hold regular meetings with individual territory teams regarding APQP documentation (APQP Gateways checklist, PPAP Trackers).
o Ensure feasibility documentation is completed accurately by suppliers and stored correctly within project files.
o Record meeting notes and all required actions as output from each meeting.
o Follow up actions on a day to day basis to ensure timely transition from customer RFQ to fully qualified offer.
o Offer Technical support with queries.
o Review PPAP trackers on a regular basis without presence of territory teams, ensuring documents are being completed and tracked as required.
3. NPI:
o Point of contact for all major Automotive customers during NPI process, predominantly customer SQA/STA engineers.
o Assist Quality team in designing and implementing appropriate inspection plans especially with relation to complex CMM parts.
o Assist Quality team with PPAP submissions where required.
o Mediate with customer SQA/STA on concerns raised during PPAP submission.
o Expedite PSW approval as necessary.
o Participate and assist with the planning and implementation of new DLF systems alongside sales planning, logistics and operations teams.
4. Customer Interaction:
o Build relationships with customer engineering/technical contacts.
o Provide an assistance point of contact to all customers – if concerns are not relevant to this role then other colleagues are notified.
o Respond to queries and concerns in a timely manner.
This is a permanent role. Working hours are 730am to 430pm Monday to Thursday, and 730am to 12pm on Fridays.
Job Types: Full-time, Permanent
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