Streetworks Co-ordinator Livingston Your New Company At Ipsum it’s our vision to be the leading customer service focused provider of specialist utility and infrastructure solutions, operating on both public and private networks. Water is one of our most important resources. Eliminating waste and managing issues such as flooding, and pollution is vitally important to our communities and our planet. We provide technology led asset management services that specialise in the efficient, resilient and effective operation and maintenance of critical infrastructure - from delivering planned programmes to providing fast, reactive response to our customers. What we offer We are committed to supporting and developing our people to achieve their full potential. As a fast-growing ambitious business, we can offer our people opportunities to acquire a wide range of skills and gain broad and varied experience to enable them to progress in their career. Investing in our people and enhancing our expertise and flexibility enables us to deliver the highest standard of service to our customers. Our benefits We really value our people and so we like to look after them. If you work for us, you’ll enjoy a great range of employee benefits: Career development including professional qualifications and accreditation Health & Wellbeing Benefits: Employee Assistance Programme including mental health support and access to counselling Access to 24/7 virtual GP Occupational Health support Tax efficient benefits via salary exchange (salary sacrifice): Cycle to Work Group Personal Pension Scheme Employee Discount Scheme – discounts on hundreds of retailers including supermarkets, mobile phone/broadband providers, gym memberships and more Established local social committees with calendar of regular social events Life assurance cover Flexible working Long service awards Opportunities to volunteer and make a difference via local community projects and initiatives Your new role The Streetworks Coordinators’ purpose, is to lead & manage all streetworks permits and notices related to the frames and covers civils project for Openreach. You will play a key role and work closely with the project managers and sub-contractors programming work daily for each of the teams allocated. You will have a high level of IT skills as well as noticing experience. You will work in line with the Company’s Vision, Mission and Values. You will be responsible for ensuring Company policies are implemented, monitored, and audited, ensuring resources and equipment are adequate for the workload. You must ensure your work meets the client expectations and maintain client and colleague communications at all times. Main Responsibilities Lead and arrange for Street Works Permits and Notices as required and in accordance with procedures Ensure Traffic Management Plans are available and in accordance with procedures You will be responsible for assisting the sub-contractors traffic management planning and administration. This will involve the monitoring and coordination of all activities related to the work. Working closely with the sub-contractors, you will liaise with local authorities and be responsible for opening and closing permits using street works systems while ensuring all aspects of the TMA (Traffic Management Act) are met. You will respond to Highways comments, PMR and manage active permits to prevent any Fixed Penalty Notices and overrun charges. The role will involve scheduling and programming work on the Openreach frames and covers project dealing with all aspects of TM. Assist the Project Managers with day to day operational aspects of the workstream. Monitor and Identify Street works compliance, performance risks in relation to Section 74, Fixed Penalty notices. Implement change supporting the project managers Effective control of the processes, resources and data concerned with local authorities / highways. Control timebound SLA / KPIs Strong relationship with Sub-contractors ensuring permits are updated inline with rules and regulations. Maintain own level of skills and knowledge to do the role effectively. Comply with all Health and Safety Policies About you Previous experience in work planning Driving License Experience in the Utilities Industry Experience in planning management with Street Works: Permitting and Traffic Management IT literate and proficient in Microsoft Office Packages Exceptional Knowledge of Symology and Street Works software Understanding of NRSWA (new roads and street works act) and associated codes of practice and industry best practice advice. Proven experience of working in customer service / customer focused environment. Professional, customer journey with a good standard of verbal and numerical reasoning. Working knowledge of Health & Safety Experience in building collaborative relationships with delivery partners, stake holders, client, colleagues and suppliers Multi tasking and prioritising daily workload