Student Product Support Technician (Design) Niftylift Limited is a private UK company, which was founded in 1985, and has achieved sustained sales growth year on year to become one of the world's leading designers and manufacturers of mobile elevated work platforms. With over 75% of our products exported, we have a vast sales and dealer export network across 40 countries worldwide, supported by 400 employees in the UK, based across three centres of excellence manufacturing sites. 1 Overview The Primary role is to support existing products in production. Key activities include problem solving, support to the Product Team, engineering change control, and designing solutions for customer options. 2 Relationships Responsible to: Principal Structural Engineer Liaison with: Product Support Engineers, Production personnel, Purchasing, Quality, Development, Service Department 3 Main tasks Daily support for existing Mobile Elevating Work Platform products in production; Solve engineering problems relating to production line assembly problems, customer options and feedback; engineering change requests; Design solutions to problems on existing products and support the Production Engineering and Production departments to implement the solution. (Customer feedback, Stakeholder Team meetings); Support Quality and Purchasing departments with technical leadership; Prepare CAD/manage models in Creo; Produce Engineering drawings to BS8888; Conduct experiments to solve 8D problems as part of the company's team-based problem-solving methodology; Undertake the assembly of Prototype systems; Oversee the operation of first off production builds; Produce Process documentation and work instructions to support introduction of new designs/customer options; Work safely to standard operating procedures; Fault-find own work and assist with machine commissioning; Maintain high standards of workplace organisation and cleanliness. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role and the organisation's overall business objectives, this may include the training and mentoring of colleagues. 4 Qualifications & experience The ideal candidate will have a strong engineering background and one or more of the following qualifications; Working towards a degree in an Engineering field. Engineering design experience in industry. The ideal candidate will also be able to demonstrate: An understanding of controls systems, software, and structural design, hydraulics, packaging requirements and recognise the importance of good product quality; Experience in support of vehicle testing and development; Experience of mechanical or electrical CAD design packages, particularly Creo, AutoCAD 2D, and Windchill PDMLink 10 would be advantageous but not essential; Experience in Off Road Vehicle design and practical experience in plant maintenance or other agricultural equipment would be advantageous. 5 Characteristics Strong problem-solving ability; Excellent communication skills; Flexibility. 6 Benefits Annual bonus (for indication only) based on recent average £500 per annum 25 days holiday (increases with service, up to 30 days), plus bank holidays Staff discounts Cycle to Work Scheme Referral Scheme Discounted gym memberships Free on-site parking Subsidised refreshments (lunch and drink options). Free quarterly company lunches Free family events Health cover scheme for dental, optical etc. (Kids membership included for free) 5% contributory pension Life insurance scheme Workwear (including safety shoes and PPE) On-site changing rooms and showers 7 Salary Competitive. 8 Closing date 31 st January 2025. Please note that the advert can close early if we reach a substantial number of applications.