Senior Business Development Manager – Emerging Markets ¦ Bicester Village ¦ Permanent Full time
Something Extraordinary Every Day™
We welcome applicants who have experience in markets such as: Americas, LATAM, Middle East, Turkey, India and Australia.
As our Senior Business Development Manager – Emerging Markets you will develop and grow the High Net Worth (HNW) market and drive Quality Footfall into Bicester Village. This role involves managing new and existing relationships to achieve double-digit growth in line with the Emerging Markets Strategy, focusing on North America, Latin America and Australia.
This role is hybrid and you will be required to work onsite at Bicester Village a minimum of 3 days a week.
What you will be doing
The key responsibilities of this role will include some or all the following:
1. Define and implement the Emerging Markets strategy to meet HNW and Quality spending goals in collaboration with the International Markets Director.
2. Manage relationships with local agents, Destination Management Companies (DMCs), concierge services, chauffeur companies, attractions and embassies.
3. Work closely with the central team in source markets.
4. Manage all Familiarisation (Fam) Trips visiting Bicester Village.
5. Identify and target companies with HNW and Quality client/employee databases to communicate Bicester Village’s “always on message” and “tactical messages” during key events like Private Sales to drive footfall and spending.
What makes you special
Every colleague is an entrepreneur at heart and this drives our organisational culture, which values invention, innovation and risk taking. To be successful with us, you’ll have:
6. Immersed in the Emerging Markets HNW community with excellent HNW contacts and a good understanding of the luxury market.
7. Experience in partnership/loyalty programs is advantageous.
8. Proven track record in selling a luxury destination is highly desirable.
9. Self-motivated and a great ambassador for Bicester Village, capable of developing a strong pipeline of sales opportunities and signing up companies to support the Village.
10. Field-based role with time spent in Bicester Village to stay updated with the product and build strong internal relationships for a seamless guest experience.
There’s no one quite like us
The Bicester Collection are the worlds’ leading luxury shopping destinations, and we are committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Collection distinguishes the 11 Villages in Europe and China as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams.
Our Vision is to be the best shopping destination in the world.
Our Mission is to make the lives of others better including our brands, our guests, our people and our communities.
Our Brand Promise is to offer something extraordinary every day.
Our Five Values are the glue that bind us together and allows us to lead ahead:
Authenticity - Always do the right thing
Innovation - Think outside of the box
Passion - Do what you love and love what you do!
Critical Thinking - Challenge the obvious
Vision - Be mission driven always
Why we’re exceptional
The key to our success is the quality and commitment of our people. In return for your hard work and commitment to our values, you’ll receive a generous salary and we’ll also reward you through our Feel Good Programme which offers the following benefits:
11. Lifestyle - Our Lifestyle benefits include life assurance, income protection, pension, leisure travel insurance, an electric car scheme, a discounted shopping portal, discounts across our Villages, a referral bonus and season ticket loans.
12. Physical - Our Physical health benefits include private medical cover, virtual doctor support, dental insurance, health screening, a cycle-to-work scheme, eye care and flu vaccinations.
13. Mental – Our Mental health benefits include access to professionals as well as support from trained mental health 'first aiders' from across the business, an employee assistance programme and free access to Headspace and Thrive, two of the most well respected mental well-being apps.
14. Social - Our social programme is designed to help us connect and, most importantly, have fun! Benefits include yoga classes, summer parties, outdoor team activities, time away from the office to enjoy special occasions such as birthdays, getting married, moving house and, of course, taking a well-deserved break.
Come and live your story with us
At The Bicester Collection, we are focused on attracting and retaining the best talent. We believe in fostering an open culture, which supports our people to thrive and creates a sense of belonging. Working at the Bicester Collection means entering an inclusive space where all perspectives are valued, ideas are shared freely, and creativity is encouraged.