Our client is a reputable social housing contractor who are are looking for a Senior Planner / scheduler with experience in property maintenance to join their team based in Wisbech overseeing a small team. The suitable candidate will ideally have previous experience in a similar filed and be familiar with the building maintenance industry. Roles and Responsibilities: Liaising with housing association tenants regarding new and ongoing repairs in their homes. -Answering customer calls/emails and enquiries regarding breakdowns and planned service works. -To allocate jobs to suitable engineers within allocated areas. -Dealing with complaints and finding solutions. -Schedule engineers diaries. -General administration - including data entry, answering telephone calls, cover as required. Qualification and Skills: -Must be computer literate (Outlook, Word, Excel) -Have a sound knowledge of building and repairs. -Have worked in a fast paced environment, ability to multi-task -Excellent communication skills, both written and verbal -Great telephone manner -Excellent organisational skills -Attention to detail -Customer and team focused The role is offered on a permanent basis. Monday - Friday 8-5pm. Starting asap. Please apply with your up to date CV to Jo at Paragon via the link. ADZN1_UKTJ