Job summary An exciting opportunity has arisen for a highly motivated and enthusiastic individual to join our busy Trauma Service Office (TSO) Team for the position of National Major Trauma Registry (NMTR) Coordinator.Working within the Major Trauma Service administration team, you will be responsible for coordinating the activity of major trauma patients from admission through to discharge. As a member of our Trauma Service Office team you will play a key role alongside other members of the team to collect and submit major trauma patient information to NMTR, as part of the Major Trauma Centre national mandated audit process, within agreed timelines. This post will support the Major Trauma Delivery Manager and Quality Manager with data and information handling across the major trauma system. The post requires excellent computer & communication skills, with the ability to work to tight deadlines and the ability to interpret various data sources/database systems used within the service. For this role you will work largely under your own initiative to carry out a range of complex administrative tasks, including uploading patient information using Trust and external electronic systems. Therefore, you will be expected to work efficiently, with a high degree of accuracy and confidentiality. Sharing ideas with others to improve service delivery and transformation. Main duties of the job To assist in the provision of a diverse range of administration support to the Trauma Service Office and to ensure timely, accurate and reliable information is collected/collated in preparation of patient data submissions to the National Major Trauma Registry (NMTR). This will involve updating patient clinical information in multiple hospital systems, including a bespoke major trauma patient database for all patients admitted to the Trust with major trauma injuries. About us Our Trust Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population. CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background. Date posted 06 January 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year p.a. pro rata Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number 180-A-255005 Job locations Addenbrookes Hospital-Division A Hills Road Cambridge CB2 0QQ Job description Job responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment This vacancy will close at midnight on 19th January 2025 Interviews are due to be held on 29th January 2025 Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces. Job description Job responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment This vacancy will close at midnight on 19th January 2025 Interviews are due to be held on 29th January 2025 Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces. Person Specification Qualifications Essential Educated to A level or NVQ level 3 Customer Service/ Business Admin /ITQ or equivalent Typing qualification or equivalent experience Desirable Secretary qualification or equivalent Team leader/management qualification Experience Essential Experience of working in a busy clerical/office environment or reception service Secretarial and /or administrative experience including minute taking Prioritising, planning and organising own tasks Working within guidelines Experience of dealing with difficult situations and confrontations Data entry experience and documentation Experience of IT packages - Microsoft office Experience of producing documents to a high standard Desirable Previous experience of working in NHS Previous experience of working with medical records Knowledge Essential Understanding of confidentiality and data protection Sound knowledge of office procedures Understanding of customer service Good working knowledge of Microsoft Office packages Desirable Knowledge of the Trust including awareness of priorities Knowledge of Trust information systems Knowledge of Medical Terminology Awareness of NHS targets and Trust priorities Skills Essential Ability to work as part of a team Excellent communication skills including telephone, email, face to face Ability to develop templates for emails/letters Ability to organise and manage own time keeping to schedule and deadlines Ability to allocate and monitor work of others Ability to challenge and interpret data Ability to use own initiative and work autonomously Ability to demonstrate leadership skills Willing to take on/learn new skills Ability to show attention to detail and accuracy Ability to adapt to change Ability to work under pressure Ability to store and safeguard confidential documents Desirable Ability to touch type Ability to requisition general stock Additional Requirements Essential The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent Person Specification Qualifications Essential Educated to A level or NVQ level 3 Customer Service/ Business Admin /ITQ or equivalent Typing qualification or equivalent experience Desirable Secretary qualification or equivalent Team leader/management qualification Experience Essential Experience of working in a busy clerical/office environment or reception service Secretarial and /or administrative experience including minute taking Prioritising, planning and organising own tasks Working within guidelines Experience of dealing with difficult situations and confrontations Data entry experience and documentation Experience of IT packages - Microsoft office Experience of producing documents to a high standard Desirable Previous experience of working in NHS Previous experience of working with medical records Knowledge Essential Understanding of confidentiality and data protection Sound knowledge of office procedures Understanding of customer service Good working knowledge of Microsoft Office packages Desirable Knowledge of the Trust including awareness of priorities Knowledge of Trust information systems Knowledge of Medical Terminology Awareness of NHS targets and Trust priorities Skills Essential Ability to work as part of a team Excellent communication skills including telephone, email, face to face Ability to develop templates for emails/letters Ability to organise and manage own time keeping to schedule and deadlines Ability to allocate and monitor work of others Ability to challenge and interpret data Ability to use own initiative and work autonomously Ability to demonstrate leadership skills Willing to take on/learn new skills Ability to show attention to detail and accuracy Ability to adapt to change Ability to work under pressure Ability to store and safeguard confidential documents Desirable Ability to touch type Ability to requisition general stock Additional Requirements Essential The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Cambridge University Hospital NHS Foundation Trust Address Addenbrookes Hospital-Division A Hills Road Cambridge CB2 0QQ Employer's website https://www.cuh.nhs.uk (Opens in a new tab)