Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
Job overview
To act as first point of contact for all forms of communication for the Surgical Consultants (primarily Colorectal) and their team. To monitor the timetable of the consultant team, taking an overview of the co-ordination of outpatient commitments. To communicate appointment and admission related information to patients and/or carers.
To support the administrative pathway ensuring patients are seen within the mandatory waiting time targets.
Main duties of the job
1. To ensure the success of clinical typing requirements.
2. To co-ordinate and be responsible for the provision of full secretarial and administrative services to the Consultant and his/her team.
3. Day to day management of the Consultant’s diary eg organising clinic commitments, arranging appointments and scheduling procedure dates.
4. To maintain an overview of the consultant and team timetable to ensure full utilization of clinic and theatre availability.
5. To arrange special investigations and action other issues arising from clinic appointments, ensuring that all tasks are dealt with in order according to their urgency.
Working for our organisation
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 across Hampshire and parts of West Berkshire.
Detailed job description and main responsibilities
Fully detailed job description and main responsibilities are included within the attached job description and person specification.
Person specification
Training and Qualifications
* Good standard of general Education including English Language, maths of GCSE or equivalent
* Previous NHS Experience
* Formal secretarial/senior administration training
Experience and Knowledge
* Experience in supervising a team
* Experience/ Knowledge of the 18 week pathway
* Able to demonstrate from previous employment history evidence of job related achievements and success
* Previous experience of using databases
* NHS experience in an Acute Trust
* Good insight into the importance of NHS performance and quality standards
Skills and Ability
* Good verbal and written communication skills
* Ability to motivate staff
* Computer skills to include, Excel, Powerpoint, and Word.
* Ability to analyse complex situations and make appropriate decisions
Other specific requirement
* Application Form completed in Full
Our commitment to you:
We are committed to equality and diversity in both the provision of our services and how we recruit and manage our staff. Applications are encouraged from everyone with the necessary attributes for the job, irrespective of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity.
Happy to Talk Flexible Working - all requests for flexible and part-time working will be considered.
The paperwork:
* HHFT is committed to putting the safety and care of our patients first – as well as helping us to protect you and your colleagues. Therefore, we would recommend that you are vaccinated against COVID-19 and that you understand that we are treating COVID-19 positive patients within our services.
* Shortlisted candidates will be contacted at least 5 working days before the scheduled interview date. Applications will be submitted directly into our preferred third party recruitment system (Trac). All subsequent information regarding your application will be generated from apps.trac.jobs via email - please ensure to check your junk/spam folders.
* All new staff will be subject to a probationary period covering their first six months in post.
* In compliance with Part 7 of the Immigration Act 2016, all applicants must be able to communicate fluently in English to an appropriate standard which will be assessed as part of the selection process.
* This vacancy may close before the current listed closing date. If you intend to apply you are advised not to delay submitting your completed application.
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