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ROLE: Operations Manager
HOURS: 08:30-17:00 Monday - Friday Permanent Role
SALARY: £40,000 - £50,000 dependent on skills and experience
BONUS: Up to 20% on target Annual Bonus
BASE: Penny Emma Way site, Sutton in Ashfield
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
We are currently recruiting for a Conservatory Roofs Manager to join our team, managing the Conservatory Roof Office and Technical department. This is a pivotal role within the department offering technical advice, Engineer Support, Quotations and Order Processing for both our external Fabricators and internal Trade Branch Network.
WHAT OUR CONSERVATORY ROOFS MANAGERS DO:
* Ensure that quotations and orders are processed accurately and in a timely manner against KPI targets
* Provide accurate and timely quotations ensuring they are technically accurate
* Manage and lead the department to ensure the service levels are met between both internal and external customers
* Negotiate with customers to overcome any discrepancies with discounts and refunds
* Manage and provide cost effective roofing solutions prior to fabrication
* Report departmental KPI's on a Monthly basis, along with monitoring and coaching team performance
* Assist with new product introductions and product upgrades
* Build strong relationships with our Trade Branch and Profile customers to improve their quote conversions and customer expectations
WHAT WE NEED FROM OUR CONSERVATORY ROOFS MANAGERS:
* Recognised qualification in Building Studies HND / ONC - desirable
* Previous experience working within a building product field
* Commercial knowledge and understanding of the sales process
* Good knowledge of Extrusion and Fabrication
* Previous experience of managing and developing a team
* Good negotiation experience along with strong problem and decision making skills
WHAT WE OFFER OUR CONSERVATORY ROOFS MANAGERS:
* You will be rewarded with a competitive basic salary of £40,000-£50,000 dependent on skills and experience
* Up to 20% on target Annual bonus
* 25 days holiday, plus statutory holidays - normally 33 days in total each year
* Free Healthcare plan for all employees
* Enhanced Maternity and Paternity benefit
* Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown
* Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
* Company Pension Plan
* Employee discount on Eurocell products
* Discounts across many well-known online and high street retailers
* A blend of training, including e-learning and on the job training to help your career development
* Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
* Colleague Referral Programme; we pay you for successfully referring people to join our team
* Excellent opportunities to grow with us, and progress your career
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