Location: Vulcan House 6 Millsands Sheffield South Yorkshire S3 8NU
Based: (Hybrid 60% office 40% WFH)
Hourly rate: £13.84ph
Working Days/Hours: Require office attendance 5 days per week 7.24 hrs per day with the core hours of 1000 - 1500 covered. Please note the working day must not commence before 0700 nor conclude post 1900. Hours of work are between 08:00 and 18:00.
Contract: Temporary, 6-months with the possibility of extension subject to business needs.
Experience Needed/desired:
* Ability to use MS Outlook, good command of English, ability to follow direction and have flexibility towards role and responsibilities.
* Ability to use MS Word and Excel
Duties/Responsibilities:
Decision Enablement Services are responsible for the end-to-end process of arranging interviews for asylum applicants. We are increasing the volume of interviews that we are booking each week and require additional staff to support the various teams involved in this process, which include:
* Case Progression
* Interview Booking
* Support and Compliance
* Meet & Greet - Will be greeting customers face to face, requiring confidence and activity as they will be on their feet for most of the day.
The DES Administration Officer will be assigned to a variety of workstreams within the asylum interview process. These include triaging cases, booking interviews, handling correspondence, checking paperwork, escorting applicants, and reporting. The job holder will undertake comprehensive training for their workstream and will be managed in accordance with Home Office HR policies.
Training:
4 weeks hybrid based for all roles apart from Meet and Greet. Full H&S training will be provided specifically for Meet and Greet candidates - fully office based.
Clearance level (to be applied for by Brook Street upon a successful application):
Basic DBS + CTC (Counter Terrorism Clearance). Happy to accept candidates with (SC).
Role Specific Requirements:
You must hold a valid passport and must have lived in the UK for longer than 5 years. Please note that a period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful.
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