Key working relationships The post holder will have regular contact with a wide range of staff at all levels within the ICB/S, with senior and other representatives of local stakeholders, as well as with patients and their representatives. Some of the key direct relationships include: Cheshire and Merseyside ICB/S executive teams Cheshire and Merseyside ICB leadership teams Chief Information Officers / Digital Leads Clinical Leaders Colleagues within NHSE/I Senior leaders across Cheshire and Merseyside, NHS, local authorities and other third sector organisations Main duties and responsibilities To manage a complex and varied caseload of adults and young people in transition with complex health needs with responsibility for coordinating assessment processes, identifying and securing appropriate health funding according to appropriate frameworks and service criteria To plan, commission, and procure bespoke care packages for eligible adults and young people in transition with complex health needs To provide ongoing case management to eligible individuals ensuring personalisation is embedded into care and support plans Ensure timely and robust ongoing reviews are completed for individuals in caseload including preparation for court of protection review of deprivation of liberty safeguards Complete mental capacity assessments and chair best interest meetings as appropriate and complete court documents as required To have an understanding of the Mental Capacity Act and Deprivation of Liberty Safeguards; completing relevant documentation for Court as appropriate Work with solicitors where appropriate Provide assurance with regard to quality of individual packages of care reporting quality/safeguarding concerns through agreed reporting routes in a timely manner Undertake urgent reviews of clients where quality and safety concerns have been identified To process urgent fast track referrals and, where appropriate, procure packages of care in a timely manner for those individuals who are receiving or require end of life care Maintain effective communication with patients and carers/advocates and professionals across health and social services supporting patients families and carers as appropriate Facilitate the delivery and implantation of personal health budgets, ensuring the correct policy, procedure and governance arrangements are applied Delivering against objectives, achieving quality outcomes, prioritising own workload and working to tight deadlines To maintain professional confidentiality in all matters relating to patient care To foster effective working relationships and processes with partners, individuals and agencies e.g. NHS Trusts, General Practitioners, Primary Health Care Teams, Local Authorities, Independent Providers and Voluntary Services Offer advice and support to CHC operational team colleagues with regard to their responsibilities concerning individuals with complex health needs Undertake collaborative working with other professionals and agencies to ensure individuals needs are met, particularly in relation to ongoing care needs and discharge arrangements Support the delivery of the National Care and Treatment Review Policy, the post holder will be expected to Chair local Care, Education and Treatment Reviews To participate as a health panel member at Independent Review Panels on an as required basis Contribute to formal and informal education and training programmes, mentoring student nurses on placement with the service Manage first stage complaints/disputes and ensure compliments are recorded Provide advice and support to relevant service transformation and redesign projects as required Contribute to cost effective service provision giving advice/input to the financial expenditure in relation to the proactive monitoring of high cost cases Contribute to specific audits/ data collection processes to monitor and measure performance against local and national directives within this specialty Provide training within specialist area of responsibility as appropriate Responsible for own professional development and be actively involved in Professional and Multi Agency initiatives deputise for the Clinical Lead as required To line manage staff as directed by the clinical lead, ensuring HR policies are followed To provide Clinical Supervision to staff as directed by the Clinical Lead To ensure any staff that are line managed by the post holder receive appropriate supervision Ensure own and any direct reports compliance with all statutory and mandatory training The job description and person specification are an outline of the task, responsibilities and outcomes of the role. The post holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and organisation All staff are expected to adhere to and complete the NHS Continuing Healthcare competency framework on an annual basis.