Responsibilities:
1. Responsible for the management and day to day operation of significant Facilities management service lines.
2. This role is business critical to the safe, reliable and efficient operation of our largest store and office complex in London.
3. Good supplier management –over 25 major suppliers up to £5M pa.
4. Flexible to work the occasional shift or at weekends.
5. Contactable out of hours.
6. Campus centric role with 5/7 attendance in store.
Skills / Experience:
1. A proven track record working in a Multi – Site or Complex FM Environment in hospitality, retail or any other customer led sectors.
2. Exposure to Workplace Management.
3. Exposure to People Management.
4. Good experience of Hard & Soft Services maintenance.
5. Internal and External stakeholder management skills including experience with Contractors and Suppliers.
6. Leading regular stakeholder meetings.
7. Managing Opex and Capex Budgets and commercial awareness.
8. Project delivery of small works.
9. Preparation and presentation of simple business cases to Senior Stakeholders.
10. CAFM systems – Aurora and/or Concept is preferred.
11. Microsoft Office & SharePoint as a minimum. Oracle experience would be beneficial.
12. Demonstrable management of building compliance.
13. Exposure to incident response.
A bit about you:
1. You will have at least five years’ experience in facilities management, preferably in a client direct role.
2. You will need to be organised with time management skills to be able to plan your workload and meet deadlines. Be goal orientated and action-focused.
3. The ability to work autonomously and use your initiative to problem solve. This includes having challenging conversations.
4. A keen eye for detail, and you can deliver consistent, accurate results.
5. Open to some regional travel.
6. Aligned to the Selfridge’s Values: Which are 1) Leading with purpose 2) Embracing every self 3) Creating the extraordinary.
7. IOSH Managing Safely and/or NEBOSH General Certificate.
8. Facilities Management Qualification and/or any other industry related education.
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